Digital Experience Coordinator

RH is seeking a Coordinator to support the Digital Experience team in analyzing web traffic, monitoring online sales funnels, and driving data-informed decisions. In this role, you'll work closely with cross-functional teams in a fast-paced environment to bring visibility to e-commerce performance and customer behavior.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs
• Support daily, weekly, and monthly e-commerce reporting against conversion, traffic, and demand targets
• Analyze key performance indicators like customer acquisition cost, average order value, and lifetime value
• Use Google Analytics and ContentSquare to identify funnel drop-off and conversion rate optimization opportunities
• Build and maintain dashboards in Looker Studio
• Partner with Marketing, Product, and Merchandising teams to surface trends and data-backed recommendations
• Run ad-hoc analysis, customer segmentation, and campaign performance evaluation.
• Maintain data hygiene and accuracy across reporting

OUR REQUIREMENTS

• Currently pursuing or recently completed a Bachelor's or Master's degree in Business Analytics, Statistics, Data Science, Marketing, Finance, or a related field
• Prior internship or project experience in e-commerce, digital marketing, or quantitative analysis preferred
• Proficient in Excel; SQL, Python, or R a plus, particularly SQL for BigQuery
• Familiarity with Google Analytics 4 (360 preferred) and, ideally, ContentSquare
• Working knowledge of Looker Studio or a comparable visualization tool
• Detail-oriented and curious, with strong communication skills for translating data into recommendations

PHYSICAL REQUIREMENTS

• Remain in a seated or standing position for extended periods while performing computer-based work
• Occasionally lift, carry, and move items weighing up to 25 pounds, such as product samples, materials, or office supplies
• Regularly use a computer, keyboard, mouse, and other standard office equipment
• Move throughout an office or headquarters environment, including between workstations, meeting rooms, and shared spaces