Danish Customer Support Consultant in Sofia

• Next Start Date: 12.06
• Looking for an international adventure with a solid routine?
• If you speak Danish and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.
• We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.
• No technical coding or engineering degree required.
• If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
• Keeping it friendly, helpful, and solution-oriented. ***
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

Requirements

• Fluency in Danish + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport).

Benefits

• The Paycheck: Steady monthly gross salary in Euros: €2.200
• 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
• 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.