Senior Manager, Payroll

• Leads, motivates, and develops the Nielsen Payroll team members in the BPO model.
• ● Experience in an outsourced/insourced payroll process model.
• ● Manages the operations of Nielsen Payroll for multiple affiliated companies and legal
• entities, which include monthly India payroll processing, international cycles, incentives,
• statutory deductions, and taxes consistent with local and regional wage and hour laws.
• ● Directs and oversees the execution of distinct payroll workflows for multiple worker
• classifications, ensuring accurate processing for salaried professionals, hourly
• tracking/overtime compliance, and specialized compensation/stipends for interns.
• ● Annual Bonus/Merit process coordination, Internal/External Audit participation.
• ● Establishes and maintains internal policies and processes to ensure the quality, timeliness
• and accuracy of Payroll data collection, processing, accounting, reporting, distribution and
• payments, including, but not limited to calendar and processing deadlines, timekeeping and
• hours paid or accrued on periodic and incentive payrolls, payments to vendors, and related
• auditing processes.
• ● Global payroll management, including hands on processing.
• ● Performs selected self-assessment and audit procedures of payrolls across all entities and
• employee types to increase accuracy and decrease error risks.
• ● Manages the maintenance of payroll records to ensure highest level of confidentiality and
• compliance with government regulations and company policies.
• ● Leads and manages the payroll processing team to ensure compliance with internal
• controls, customer service levels and maximization of the use of system capabilities. On
• occasion, will serve as back-up, as needed, providing training, coordinating schedules,
• monitoring performance levels, providing feedback, coaching, counseling.
• ● Contributes, manages and coordinates continuous process improvements to maintain the
• quality, efficiency and overall effectiveness of the payroll functions.
• ● Manages Nielsen's development and maintenance activities including, but not limited to,
• implementation of and/or execution of system setups, automation of manual processes,
• preparation of project plans, system testing, upgrades and conversions.
• ● Researches, analyzes, and resolves complex payment issues; direct resolution of payroll
• issues quickly and strives to satisfy customers and vendors on a timely basis.
• ● Oversees Indian statutory tax deposits (TDS), quarterly filings (Form 24Q), annual Form 16
• generation, and global government reporting is a plus.
• ● Lead to Implement, maintains, and reviews technical aspects of payroll software/HRIS.
• ● Appetitude of hands on engagement at any level of processing.
• ● Ability to work under pressure and tight time deadlines.
• ● Work with a cross functional team, HR/IT/FI/AP on payroll related items.
• ● Coordinates with accounting to facilitate accurate recording of multi-entity payroll related
• items, entity-specific payroll to GL reconciliations, actuarial tracking (gratuity/leave
• encashment), and changes in payroll law.
• ● Performs other duties/projects, as assigned.

Supervisory Responsibilities

● Manages and maintains vendor relations in the BPO model. Is responsible for the overall

direction, coordination, development and evaluation of these associates.

● Responsibilities include interviewing, hiring, and training associates; planning, assigning,

coordinating, and directing work; appraising performance; rewarding, coaching and

disciplining associates; addressing complaints and resolving problems.

● Responsibilities also include sponsoring, directing, coordinating, and supporting project and

process improvement teams, and participating in and/or supporting project teams sponsored

by other management team members.

Bachelor's degree from a four-year college or university; and 6 to 10 years related

experience and/or training; or equivalent combination of education and experience.

Additionally, a minimum of 4 years of supervisory experience is required.

● Experience with out/insource payroll processing model strongly preferred.

● Hands-on experience managing varied payroll frequencies and types (salaried, hourly, and

intern payroll tracking) within payroll software/HRIS, SAP Payroll and MS Office (especially

Excel). Applies up-to-date knowledge and skills needed to do the job.

● Business acumen- knowledge of business operations, corporate entity structures, and key

factors impacting business successes.

● Process orientation- understands process components and attributes. Identifies, prioritizes,

and implements process improvement opportunities.

● Exceptional interpersonal skills, ability to understand global culture and regional compliance

nuances.

● Performance Management- Knowledge of methods used to improve operational

performance. Able to put concepts into action; activity-based costing/management,

balanced scorecard, bench marking techniques, best practices, key performance indicators,

etc.

● Shared services characteristics - Knowledge of the characteristics of a shared service

center. Apply concepts, implement strategy.

● Customer Orientation- Continually seeks to understand and act upon customer needs,

concerns, and priorities.

● Leadership- Guides individuals and groups toward desired outcomes, by building confidence

based on a shared vision and the means to attain it.

● People development- Accurately assesses the needs of others and fosters their learning or

development (matching skills with roles and responsibilities).

● Interpersonal aptitude- maintains effective working relationships with others both within and

outside of their team.

● Deep specialized knowledge of India Payroll, Provident Fund (PF), ESI, Professional Tax,

and the outsourced Payroll/Payroll tax model.

● Interpersonal influence- uses interpersonal aptitude skills to build relationships beneficial in

achieving work-related goals. Gains attention and respect from others.

● Commitment to quality- provides products and services of the highest quality, sets quality

standards.

● Achievement orientation- sets high performance standards, sets aggressive goals and is

able to achieve them.

● Self-development- takes a pro-active role in developing and pursuing career goals.

● Company-wide perspective- Understands complementary, interdependent nature of multi-

entity work processes and defines one's work within this context.

● Business insight- Understands how new events will affect individuals, different worker

classifications, and business processes.

● Facilitation of others- Leads both formal and informal meetings which maximize the group's

potential to make decisions and generate solutions.

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