About The Role

JOB PURPOSE To plan & monitor the upkeep of movement area, coordination for VVIP movements with PMO / SPG & issuance of Work permits in accordance with the regulatory compliance at DIAL to ensure smooth airside operations. Responsible for managing and monitoring multi-location WAN and LAN networks to ensure seamless connectivity and IT service delivery across sites. The role will also support new requirements, enhancements, and technology integrations while ensuring stable day-to-day operations. The incumbent will work with internal teams and partners to deliver reliable IT services, while maintaining moderate knowledge of Radios and Private 5G technologies for future-readiness. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Manage performance of WAN/LAN networks across multiple locations and ensure high availability. Network uptime, incident resolution time Lead and guide support team for new requirements, changes, and infrastructure upgrades. Timely delivery of enhancements and requests Monitor and maintain IT services ensuring smooth operations across all offices/plants. User satisfaction, minimal service disruption Evaluate and recommend network improvements in line with emerging technologies (Private 5G, etc.). Pilots executed Coordinate with OEMs, vendors, and service providers for issue resolution and project execution. SLA adherence, project completion within timelines KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS External: OEMs, System Integrators, MSP, Service Providers Technology Vendors (WAN, Wireless, Radio, Private 5G) INTERNAL INTERACTIONS IT Operations & Support Teams Plant/Project Teams Procurement & Contracts Business/Project Managers FINANCIAL DIMENSIONS •3.28 Crore : Opex •1.50 Crore : Capex OTHER DIMENSIONS NIL (may manage budgets indirectly through projects/vendors) EDUCATION QUALIFICATIONS Engineering Graduate (Electronics/IT/Telecom preferred) Networking Certifications (CCNA/CCNP or equivalent) RELEVANT EXPERIENCE 7–10 years in Telecom & Networking Infrastructure, with at least 2-3 years in managerial/lead roles Exposure to WAN/MPLS, Wireless, and IT Service Management Awareness of Radios and Private 5G technologies COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence