Customer Service Manager

Customer Service Manager

• 5 years of direct experience in customer service management (RUN); customer-facing roles within the telecom or IT industry demonstrates your industry expertise.
• Proficient in managing virtual teams effectively, showcasing leadership skills in dynamic environments.
• Possess a solid level of technical knowledge that complements your service management capabilities
• Knowledge in Technologies such us connectivity, voice, cloud (SDWAN, MS Teams);
• Hybrid way of working, two days at customer’s office at Monterey
• The resource wil be working in a migration project, Cisco yo fortinet platform.
• onsite- Monterrey