Sales Development Representative (SDR) – B2B Account Management

Sutherland is looking for a results-driven Sales Development Representative (SDR) to join our team!

If you have B2B/SaaS sales experience, enjoy connecting with customers, and are confident in prospecting, consultative selling, and account management, this could be the opportunity for you.

What You'll Do

• Generate new business opportunities through inbound and outbound prospecting
• Respond to marketing-generated leads and inbound customer interest
• Conduct outbound calls daily to prospects and potential customers
• Prospect for new opportunities through targeted cold calling
• Develop and maintain relationships with prospects and customers
• Understand customer needs through pain discovery and consultative conversations
• Qualify opportunities and identify potential sales opportunities
• Conduct product demonstrations and basic product presentations
• Work closely with Account Executives to develop prospecting strategies for strategic accounts
• Support small deals and renewals within assigned territories
• Manage a high volume of leads while maintaining strong customer engagement

Qualifications

• 1–2 years of relevant sales experience in a SaaS environment
• Experience in B2B/SMB sales or account management
• Knowledge and understanding of operating systems and cybersecurity
• Strong verbal and written English communication skills

Preferred

• Experience managing accounts, territories, or a high volume of leads
• Experience in consultative or solution-based selling
• Background in technology, cybersecurity, or SaaS solutions