About The Role

Level 2
BT Service Delivery Specialist
Business hours and occasionally extended hours, weekends, holidays
For 6 months
Responsibilities include hardware support, software support, network support, user onboarding/offboarding, documentation and knowledge management, vendor management, incident and request management, meeting room support, country and site-specific support, project capitalization and Capex closure, asset upgrade management, and ServiceNow familiarization
Languages: Italian – English (fluent)
On-site work model

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Technial Support Engineer (Italy)