About The Role

We are hiring Technical Support Representatives in Quezon City. If you're looking for a technical support job with competitive salary, paid training, and long-term career growth, this opportunity is for you.

COMPENSATION & BENEFITS

Up to ₱26,000 monthly basic salary
Performance-based incentives and bonuses
Paid technical training and upskilling programs
Clear career growth opportunities
Training provided for qualified applicants

ROLE SUMMARY

The Technical Support Representative will assist customers with technical concerns related to software, hardware, internet connectivity, and service issues. You will provide step-by-step troubleshooting, resolve technical problems, and ensure a smooth customer experience.

This onsite Technical Support Representative position in Quezon City offers up to ₱26,000 monthly salary and is ideal for applicants who want to start or build a long-term career in technical support and IT-enabled services.

No prior BPO or call center experience is required.

WHAT YOU WILL DO

Handle customer inquiries via phone, chat, or email
Provide technical troubleshooting for software, hardware, and connectivity issues
Guide customers through step-by-step solutions in a clear and simple manner
Resolve service-related and technical concerns efficiently
Document all issues, troubleshooting steps, and resolutions accurately in the system
Escalate complex technical issues to higher-level support teams when necessary
Maintain high-quality customer service in every interaction
Meet quality, productivity, and resolution time targets

QUALIFICATIONS

High School or Senior High School graduate (college level or graduate is an advantage)
No BPO or call center experience required
Fresh graduates and first-time BPO applicants are welcome to apply
Good English communication skills (verbal and written)
Strong problem-solving and analytical skills
Basic computer knowledge and ability to troubleshoot simple issues
Willing to work onsite and on shifting schedules

WORK SETUP & TRAINING

Onsite work setup
Shifting schedule including weekends, nights, and holidays
Paid training provided from Day 1
No prior BPO experience required

WHY THIS ROLE

This is a great opportunity for freshers, first-time BPO applicants, and candidates with no prior call center experience who want to start a career in technical support.

With structured training, hands-on technical support experience, and career growth opportunities, you can develop valuable skills in customer service, troubleshooting, and IT-enabled support.

LOCATIONMain Site

West Avenue, Quezon City

Other Sites

Cubao
Eastwood
Pasig
Manila
Marikina
Ortigas
Bridgetowne

Frequently Asked Questions1. What does a Technical Support Representative do?

A Technical Support Representative assists customers with software, hardware, internet connectivity, device setup, account access, and other technical concerns by providing troubleshooting and step-by-step solutions through phone, chat, or email.

What is the salary for this Technical Support position?

Qualified applicants can earn up to ₱26,000 monthly basic salary, depending on their qualifications and assigned account. Additional performance-based incentives and bonuses may also be available.

Do I need BPO or call center experience to apply?

No. BPO or call center experience is not required. Fresh graduates, first-time BPO applicants, and candidates with no prior call center experience are welcome to apply. Paid training will help you learn the tools, systems, troubleshooting techniques, and technical support processes needed for the role.

Do I need an IT or Computer Science degree to apply?

No. An IT-related degree is not required. Applicants should have basic computer knowledge, good communication skills, and a willingness to learn technical support processes.

Is this a highly technical job?

Not necessarily. Most concerns involve basic troubleshooting, account support, internet connectivity issues, software guidance, and device setup. More complex technical issues are escalated to specialized support teams.

Is this an onsite or work-from-home Technical Support job?

This is an onsite position based in Quezon City. Applicants should be willing to work onsite and on shifting schedules.

AI Job Summary

Technical Support Representative job in Quezon City offering up to ₱26,000 monthly basic salary. This is a full-time onsite position with no BPO or call center experience required. Fresh graduates and first-time BPO applicants are welcome to apply. Enjoy paid training from Day 1, performance-based incentives, career growth opportunities, and hands-on experience providing technical troubleshooting, software support, hardware assistance, internet connectivity support, and customer service. This role is ideal for candidates searching for Technical Support jobs in Quezon City, IT support jobs, technical call center jobs, tech support representative jobs, BPO jobs for freshers, BPO jobs with paid training, and onsite customer service jobs in the Philippines.

APPLY NOW

Start your career as a Technical Support Representative and build your future in a stable and growing industry.
Apply today and take the next step toward your career in technical support.
Pay: Php19,000.00 - Php26,000.00 per month