Customer Assistance Manager-Loan Against Property-Hardship Assistance Unit

Kotak Mahindra Bank – Hardship Assistance Unit

Reporting Relationship

Reporting to Location Collections Manager

Position Grade

M1 – M2

• Monitoring and maintaining collection for the area.
• Managing repossession.
• Co-ordination with collection agency, repossession agent, sale of asset,
• Legal formalities.
• Graduate
• Min 2 – 5 years of experience in collections.

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• Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed