Payroll & Benefits Specialist

Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose

The Specialist - Payroll & Benefits is responsible for committing the company on a per payroll basis to accurate Employee Payments, with each individual payment being of great significance to the employee and the aggregate totaling a significant financial impact on the company. The Specialist – Payroll & Benefits is also responsible for calculating, reviewing, verifying and posting complex payroll and time and attendance data into an automated system; generating and reviewing a variety of automated reports on a routine basis, detecting and responding to due dates, errors, and discrepancies. The position involves independently managing payroll processes to include preparation, reconciliation and problem-solving. Specific responsibilities include verifying time, processing payrolls, completing tax reconciliations and auditing business processes and controls. Further serves as the primary contact for the HR staff regarding all payroll related activities, facilitates payroll, and time and attendance training sessions and provides support for benefits-related processes when required.

Job Requirements

• Responsible for carrying out the major assignments of Employee Payments and Payroll Reconciliation which are greatly significant to the operations of the business.
• Responsible for the preparation and processing of multi-state bi-weekly payroll runs including entering time and validating payroll prior to transmission.
• Process payroll adjustments such as retros, benefit adjustments, referral bonus, incentive awards, commissions, and headset refunds.
• Process stop payments, direct deposit reversals and direct deposit returns. Provides assistance to HR associates on a daily basis.
• Responsible for the administration and reporting of unclaimed checks.
• Validate, process, and fund off-cycle manual checks.
• Reconciliation of taxes and earnings to ensure accurate tax forms.
• Provide a high level of customer service, assisting staff and any other internal/external customers.
• Comply with all country, state, and federal regulations.
• Serve as primary back-up for Lead - Payroll, with ability to execute payroll in Supervisor’s absence.
• Provides support for benefits-related processes when required; other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent in education and experience.
• Prior experience with an automated HR/Benefits system.
• Knowledge of multi-state payroll is a plus.
• Knowledge of accounting and financial processes and procedures is a plus.
• Knowledge of office and accounting software.
• Ability to compile, review, categorize, prioritize, analyze and interpret data and information.
• Ability to exercise independent judgment to adopt or modify methods and standards to assigned duties.
• Ability to provide guidance, assistance and/or interpretation to others.
• Strong interpersonal & organizational skills.
• Strong organizational skills.

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.