Receptionist

This role contributes to the efficiency of the Head Office activities by providing support to reception, administration and other support functions of the office.

• Receive visitors/phone calls in an efficient and welcoming manner ensuring a professional and positive experience to the organisation linking callers to the appropriate individuals or departments.
• Ensure reception area and meeting rooms are kept tidy and inviting.
• Maintain appropriate kitchen supplies such as milk, coffee, and other relevant items. Conducting stock take and ordering as appropriate.
• Ensure kitchen area and lunchrooms are kept tidy and inviting, including emptying dishwasher as appropriate.
• Assist with townhall meeting and teleconference bookings (including food catering and IT requirements).
• Process incoming/outgoing mail and couriers including documents efficiently and appropriately.
• Monitor stationary stock and placing orders as appropriate.
• Assist HR, project administrator and coordinators with creation of purchase orders when required.
• Conduct other administrative duties, scanning/photocopying as required
• Undertake admin and facilities reporting as required.
• Understand different department functions and operations and refer queries and visitors to the most appropriate team or individual.
• Identify areas for improvement, possible solutions and escalate as appropriate and engage in change and improvement initiatives.
• Assist remote IT team with coordination of hardware for new starters.
• Assist with coordination and organization of Office Events including Christmas Party, and other events as appropriate.
• Coordinate and reconcile catering billing.
• Other ad hoc duties as assigned by HR, Project Administrator or Facilities Coordinator.
• Cert IV Business Administration (desirable)
• Minimum 2 years’ experience in similar role
• Proficiency in Microsoft Office Suite
• Excellent interpersonal and communication skills
• Customer service orientated, friendly and welcoming approach
• High level in efficiency and accuracy
• Excellent organizational skills
• Ability to work independently as well as part of a team
• High level of proactiveness