Staff Sales Account Specialist

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Job Description

Broad Description of Role

The incumbent will be accountable for the generating of Probe Card & Service (Probe System) sales revenue for the Japan market. He/she is expected to plan timely communication within the customer management structure to create strong awareness of our products to the customers; ensure service levels, quality and performance of our products meets customer expectations. This position requires the incumbent to be technically competent in managing key technical evaluation programs in customer projects.

Responsibilities

• Understand customer requirements; market conditions and generate sales revenue forecasts
• Be the key customer interface person to manage both sales project management and customer satisfaction metrics
• Build strong customer relationship to ensure service levels meets customer expectations
• Ensure timely internal communication so that strategies can be developed to optimize market penetration
• Development of key account strategies, management of cross account strategy discussions
• Negotiate and generation of negotiation cost sheet for business and project justifications

Skills

Account Management, Sales, Semiconductor Industry, Water Testing

Education & Experience

Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required