Coordinator - Transport

Transportation Operations

• Coordinate daily employee transportation services across office locations.
• Manage transportation requests, shuttle services, and special transport arrangements.
• Ensure timely deployment of vehicles as per business requirements.
• Monitor transport schedules and route efficiency.

Vendor Management

• Coordinate with transportation vendors and fleet providers.
• Monitor vendor performance against agreed service levels (SLAs).
• Track vehicle availability, utilization, and service quality.
• Escalate operational issues and ensure timely resolution.

Employee Support

• Serve as the primary point of contact for transport-related queries.
• Address employee concerns regarding routes, pickups, delays, and transportation services.
• Communicate transport schedules, changes, and service updates.
• Ensure a positive employee transportation experience.

Fleet & Logistics Coordination

• Track vehicle deployment and utilization.
• Coordinate maintenance schedules and vehicle readiness.
• Ensure adequate transport capacity during peak demand periods.
• Support special events, visitor transportation, and business travel-related transfers.

Safety & Compliance

• Ensure adherence to transportation safety standards and company policies.
• Monitor driver documentation, licenses, permits, insurance, and statutory compliance.
• Support vehicle audits and compliance reviews.
• Assist in implementing transport safety initiatives.

Transport Policy Administration

• Support implementation and communication of transport policies.
• Ensure employee transport requests comply with approved guidelines.
• Maintain transportation records and approvals.
• Assist in policy reviews and process improvements.

Reporting & Data Management

• Maintain transport trackers, usage records, and operational dashboards.
• Generate regular MIS reports covering:

• o Fleet utilization
• o Transportation costs
• o Vendor performance
• o Employee usage trends
• o SLA adherence

• Analyse data to identify optimization opportunities.

Cost Management

• Monitor transportation-related expenses.
• Support invoice validation and payment processing.
• Track transport budgets and identify cost-saving opportunities.
• Ensure efficient utilization of transport resources.

Stakeholder Management

• Coordinate with employees, workplace teams, HR, Finance, Procurement, and transport vendors.
• Provide timely updates on transport operations and service issues.
• Support workplace initiatives requiring transportation coordination.

BGV

• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.