Library Assistant

LIBRARY

Library Assistant (26270109)

The University Library invites applications for a Library Assistant to join our User and Information Services Cluster at the Au Shue Hung Memorial Library (Main Library). This position is ideal for anyone who enjoys being in a dynamic team that values learning and interacting with library users on the front line. If you take pride in helping people and thrive in an intellectually stimulating environment, we would love to hear from you.

Responsibilities

• Provide counter services with empathy and courtesy at the Main Library’s User Services Counter, including shift work for evenings, weekends, and public holidays;
• Respond to reference enquiries and offer accurate information and guidance via various channels, including in person, phone, email, Facebook and WhatsApp;
• Deliver library tours and support library workshops as a teaching assistant;
• Create print and digital promotional materials, produce multimedia content, and coordinate library event promotion; and
• Take part in cross-functional teams as assigned and assist in any other tasks assigned by the supervisor or cluster head to support library operations and projects.

Requirements

• Applicants should possess at least a recognised Higher Diploma / Associate degree, a recognised university degree or equivalent qualification is preferred;
• Good written and oral communication skills in both English and Chinese (including Putonghua);
• Hands-on knowledge of MS Office applications, design and content creation tools (e.g. Canva, Adobe Creative Suite or equivalent), and web content management platforms (e.g. WordPress or LibGuides);
• Experience in graphic design, multimedia production, or digital content creation is preferred;
• Knowledge of digital learning platforms (e.g. Moodle) and Integrated library system (e.g. OneSearch and Alma) is an advantage; and
• Qualification or work experience in the library field is preferred but not essential.

The initial appointment will be offered on a fixed-term contract of two years. Re-appointment thereafter is subject to performance review, mutual agreement and availability of funding.

Salary will be commensurate with qualifications and experience.

Application Procedure

Applicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.