Operations Manager, Urgent Care/Occupational Health Clinic

• operation and will require outstanding interpersonal and administrative skills. Operations Manager
• will assist the Director to recruit and hire qualified, competent individuals, and assure training and
• orientation to provide for competent, skilled practice operations. This individual will be charged with
• creating a culture that promotes outstanding patient satisfaction, employee engagement and quality.
• Operations Manager may be requested to provide services insuring uninterrupted flow of the clinic.
• Operations Manager will mentor and coach individuals to improve on and champion an environment
• where a positive patient experience is the primary goal of every aspect of care provision.

Education

Bachelors Business, Healthcare Administration or related field required

Masters Healthcare Administration,

Business Administration, Public

Health or related field preferred

Experience

• Five years experience in Urgent Care/Occupational Health clinic or family practice/ambulatory care office
• preferred
• Two years supervisory or management experience in urgent care/occupational health, physician
• healthcare related office or business office practice management required

Qualifications

• Demonstrated leadership, management, and dynamic interpersonal skills required
• Ability to demonstrate a comprehensive understanding of practice operations, reimbursement and
• budget/finance required
• Excellent oral and written communication skills required
• Ability to mentor staff members required
• Ability to teach and demonstrate LEAN methodology required
• Demonstrated financial acumen and revenue cycle knowledge related to accounts receivable and
• billing of the business operations required

FLSA Classification

Exempt

Grade

310

Physical Demands

3 A Administration

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com .