About The Role

A social media management role focused on developing and executing strategies across Facebook, Instagram and TikTok. You will own content calendars, campaign plans and posting cadence while managing community engagement, performance tracking and cross-team coordination.

Key responsibilities

Develop FB, IG and TikTok strategies aligned with brand and business goals
Own content calendars, campaign plans, posting cadence and channel priorities
Brief and coordinate in-house photo/video team; manage assets, reviews and deadlines
Manage scheduling, publishing, platform setup, account hygiene and brand consistency
Lead comments and DMs; maintain community response and escalation protocols
Track KPIs and performance; turn insights into recommendations and tests
Monitor trends, audiences and competitors; coordinate campaigns across teams

About you

Bachelor's degree in Marketing, Communications, Business, Digital Media or a related field; equivalent relevant experience accepted
At least 2-3 years managing brand social media, including Facebook, Instagram and TikTok, with ownership of strategy, calendars, community management and performance reporting
Social strategy; calendar planning; publishing and account management; community management; analytics and KPIs; social listening; trend and competitor analysis; campaign optimization; strong briefing and coordination
F&B, retail or consumer-brand experience
Meta Business Suite and TikTok Business Center
Paid social coordination
Crisis and escalation handling