Solutions Architect - Presales

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Position Summary

We are seeking a skilled and customer-focused Cisco Presales Engineer to support our partners and sales teams in designing, positioning, and delivering Cisco-based solutions. The role involves deep technical expertise , solution architecture, and close collaboration with sales, partners, and Cisco teams to drive business growth

Key Responsibilities

• Work closely with sales teams to understand customer requirements and propose appropriate Cisco solutions
• Provide presales technical support including solution design, BoM creation, and proposal documentation
• Deliver technical presentations, demos, and Proof of Concepts ( PoCs ) to partners and customers
• Support partner enablement through training sessions and workshops on Cisco technologies
• Engage with Cisco account teams for deal registrations, pricing, and solution validation
• Assist in RFP/RFI responses and ensure timely submission with accurate technical details
• Stay updated on Cisco product portfolio, including networking, security, collaboration, and data center solutions
• Work with internal teams for order configuration, licensing, and solution compliance
• Identify upsell and cross-sell opportunities within existing accounts

Key Skills & Competencies

• Strong knowledge of Cisco technologies (Routing & Switching, Security, Wireless, Collaboration, Data Center )
• Understanding of enterprise IT infrastructure and networking concepts
• Excellent communication, presentation, and customer-facing skills
• Ability to design scalable and cost-effective solutions
• Strong analytical and problem-solving abilities
• Team player with the ability to work in a fast-paced environment

Preferred Certifications

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Cisco Specialist certifications (Security / Collaboration / Data Center – added advantage)

Experience

• 3–8 years of experience in presales / network engineering / solution architecture
• Experience working with system integrators, distributors, or OEMs preferred
• Prior experience with Cisco product portfolio is mandatory

Education

• Bachelor’s degree in Engineering (Electronics / Telecommunications / IT / Computer Science) or equivalent

Key Stakeholders

• Internal Sales & Product Teams
• Cisco Account Managers & Technical Teams
• Channel Partners / System Integrators
• End Customers