Cross-Border Operations Analyst

takealot.com , a leading South African online retailer, is looking for a highly talented Operations Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Reporting to the Marketplace Operations Manager

Your responsibilities will include

• Solve ambiguous problems with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes.
• Identify, develop and execute data analysis to uncover areas of business opportunities
• Learn and understand the broad range of Takealot data resources and develop knowledge of how, when and which data sources to use.
• Deep dive into massive data sets to answer key business questions using SQL, MS Excel and data analytics tools.
• Maintain existing and build new automation workflows, and reports/dashboards to enable emerging business use case and to automate the implementation of defined SOPs
• Validating the data to ensure accuracy in the output, generating descriptive statistics and extracting insights
• Prototyping of data analytics tools to support marketplace operations teams.
• Develop forecasting models and simulations to quantify the potential impact of proposed operational process changes, supporting evidence-based decision-making.

Qualifications and experience

• Bachelor’s Degree in any quantitative discipline such as Statistics, Mathematics, Quantitative Finance, Engineering or Operations Research or Similar degree.
• 2-4 years of experience working in Analytics
• Experience in working with databases and SQL in a business environment
• Prior experience in design and execution of analytical projects

Skills required

• Exceptional attention to detail
• Data-obsessed, analytical and able to generate actionable insights driven by data analytics.
• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Logical individual, motivated by building workable solutions
• Strong prioritization and managerial skills
• Exceptional attention to detail
• Ability to manage complex interfaces & senior relationships
• Strong aptitude to learn new systems
• Strong understanding of business processes, acumen and interlinked relationships
• Ability to approach problems logically and with good judgement to ensure the appropriate customer outcome
• Versatile and with the appetite to learn by doing

The Environment

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is able to think about problems from a business perspective using technical and
• product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART , has INTEGRITY and is HARDWORKING

• If you meet the above you are an Extraordinary Mind, so come join us.
• Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.