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CZ
Service Engineer, REF
Carl Zeiss (Shanghai) Co., Ltd. · Shanghai, China
About The Role
Main Tasks
1、Duties and responsibilities include but are not limited to
- Support high quality after-sales service to satisfy customers 70%
2、Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
- Provide effective communication to customer and visiting VIP customers 20%
- Handling service quotation, service contract and collect service AR. 10%
- Perform other related duties and responsibilities as assigned
Requirements
Education
1、Bachelor degree in science and engineering
Experience
- 1、Relevant working experience in development, technology, production or service of medical instrument field
- 2、4 years experience in engineering
- 3、2 years experience in related field is preferred
- Other skills Logical thinking
- 1、Good Customer Sense
- 2、Excellent communication skills
- 3、English and Chinese language skills: Proficient in writing and reading, CET-4
- 4、Use of computer software and data processing applications relevant to technical techniques
- Your ZEISS Recruiting Team
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