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Rooms Division Manager

Grecotel · Rethymno, Crete, Greece

Hotels & ResortsManager LevelExternal listingfull-time1 day ago

About The Role

START NOW. LEAD INTO 2027

Join our team today and build your next career chapter with Grecotel.

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Rooms Division Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

  • Manage all aspects of the rooms division, including housekeeping, front desk, reservations, and guest services.
  • Ensure the highest quality of service to guests, anticipating their needs and consistently exceeding their expectations.
  • Τrain, and supervise departmental team members to ensure exceptional performance.
  • Develop and implement procedures to ensure efficient operations and maximize profitability.
  • Prepare departmental budgets and monitor expenses to ensure financial objectives are met.
  • Maintain high levels of cleanliness, organization, and security throughout the hotel.
  • Monitor and evaluate guest feedback to continuously improve services and amenities.
  • Bachelor's degree in Hospitality Management or a related field.
  • At least 3 years of experience in a managerial position in the hospitality industry.
  • Outstanding communication, leadership, and organizational skills.
  • Strong customer service orientation and a commitment to excellence.
  • Experience in financial management and budgeting.
  • Adept at working in a fast-paced, ever-changing environment.
  • Positive attitude and ability to motivate and inspire team members.
  • Fluency in English, knowledge of additional languages will be considered as an asset
  • Competitive salary package and additional benefits
  • Career development within Greece's leading hospitality group
  • Opportunities for internal mobility and long-term career growth
  • Accommodation (if necessary) and full board
  • Transportation support and/or travel expenses
  • Access to training and educational programs
  • A dynamic and supportive working environment
  • Employee discounts across Grecotel hotels and selected partner businesses
  • A people-focused culture built on teamwork, respect and excellence

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