Specialty Pharmacy Technician
Shields Health Solutions ยท Springfield, MA, United States
About The Role
๐ Certified Pharmacy Technician (CPhT) | Specialty Pharmacy
Join a Fast-Growing Specialty Pharmacy Team
We're seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through medication adherence, prescription processing, and pharmacy operations. This role is ideal for a motivated professional who enjoys patient interaction, problem-solving, and making a meaningful impact on patient outcomes.
Candidates must be nationally certified and registered as a Pharmacy Technician in the State of employment.
What You'll Do
- โ Process and enter prescriptions accurately, including clarifying orders with pharmacists and clinicians when needed.
- โ Label, fill, prepare, and coordinate delivery of prescriptions, including medications requiring special storage or handling.
- โ Support patients through inbound and outbound communication, medication adherence follow-ups, refill coordination, and medication education.
- โ Investigate and resolve insurance-related issues and assist patients with financial assistance programs.
- โ Maintain pharmacy inventory, order and receive medications, and assemble necessary medication-related supplies.
- โ Manage data, adjudicate test claims, maintain accurate records, and support operational follow-up activities.
- โ Identify opportunities for process improvement while maintaining exceptional quality, service, confidentiality, and compliance standards.
- โ Collaborate with pharmacists, clinicians, patients, and internal stakeholders to support outstanding patient care.
- โญ What We're Looking For
Skills
- Strong phone and patient communication skills
- Proficiency in Microsoft Office (Excel and Word)
- Ability to learn new systems and databases quickly
- Strong organizational, analytical, and interpersonal skills
Traits
- Detail-oriented and dependable
- High integrity and professionalism
- Empathetic, patient-focused communicator
- Energetic, motivated team player
- Able to manage confidential information with discretion
๐ Qualifications
Required
- Active Pharmacy Technician registration in the State of employment
- National CPhT certification (or equivalent)
- High School Diploma or GED
- 1+ years of Pharmacy Technician experience
Preferred
- 5+ years of Pharmacy Technician experience
If additional state-specific certification requirements exist, the selected candidate must obtain them within a mutually agreed-upon timeframe. Continued employment is contingent upon meeting those requirements.
Compensation
- ๐ฐ $20.00 - $25.00 per hour
- Actual compensation will depend on geographic location, skills, education, certifications, experience, and other job-related factors.
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