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Specialty Pharmacy Technician

Shields Health Solutions ยท Springfield, MA, United States

Nurses & Medical SupportSenior LevelExternal listingfull-time2 days ago

About The Role

๐Ÿ’Š Certified Pharmacy Technician (CPhT) | Specialty Pharmacy

Join a Fast-Growing Specialty Pharmacy Team

We're seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through medication adherence, prescription processing, and pharmacy operations. This role is ideal for a motivated professional who enjoys patient interaction, problem-solving, and making a meaningful impact on patient outcomes.

Candidates must be nationally certified and registered as a Pharmacy Technician in the State of employment.

What You'll Do

  • โœ… Process and enter prescriptions accurately, including clarifying orders with pharmacists and clinicians when needed.
  • โœ… Label, fill, prepare, and coordinate delivery of prescriptions, including medications requiring special storage or handling.
  • โœ… Support patients through inbound and outbound communication, medication adherence follow-ups, refill coordination, and medication education.
  • โœ… Investigate and resolve insurance-related issues and assist patients with financial assistance programs.
  • โœ… Maintain pharmacy inventory, order and receive medications, and assemble necessary medication-related supplies.
  • โœ… Manage data, adjudicate test claims, maintain accurate records, and support operational follow-up activities.
  • โœ… Identify opportunities for process improvement while maintaining exceptional quality, service, confidentiality, and compliance standards.
  • โœ… Collaborate with pharmacists, clinicians, patients, and internal stakeholders to support outstanding patient care.
  • โญ What We're Looking For

Skills

  • Strong phone and patient communication skills
  • Proficiency in Microsoft Office (Excel and Word)
  • Ability to learn new systems and databases quickly
  • Strong organizational, analytical, and interpersonal skills

Traits

  • Detail-oriented and dependable
  • High integrity and professionalism
  • Empathetic, patient-focused communicator
  • Energetic, motivated team player
  • Able to manage confidential information with discretion

๐ŸŒŸ Qualifications

Required

  • Active Pharmacy Technician registration in the State of employment
  • National CPhT certification (or equivalent)
  • High School Diploma or GED
  • 1+ years of Pharmacy Technician experience

Preferred

  • 5+ years of Pharmacy Technician experience

If additional state-specific certification requirements exist, the selected candidate must obtain them within a mutually agreed-upon timeframe. Continued employment is contingent upon meeting those requirements.

Compensation

  • ๐Ÿ’ฐ $20.00 - $25.00 per hour
  • Actual compensation will depend on geographic location, skills, education, certifications, experience, and other job-related factors.

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