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Lifeguard Supervisor - Winter 26.27

Snowshoe Mountain, Inc. · Snowshoe, WV, United States

Manager LevelExternal listingtemporary4 days ago

About The Role

Seasonal Work, Play, Get Paid, and Enjoy the Perks!

  • Housing: Affordable on-mountain employee housing available for rent .
  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
  • Pay: $16.50 per hour
  • Start Date: The end of November and beginning of December.
  • Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
  • Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks

  • Medical Benefits – Minimal Essentials Coverage available
  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
  • 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
  • Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

  • Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.
  • Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.

Job Responsibilities

  • Interviewing, hiring, and training lifeguards to the Ellis & Associates ILTP standards,
  • tracking lifeguards, CPR/First Aid certifications,
  • practicing of lifeguard certification, AED, First Aid, CPR Certification,
  • continuing education of Lifeguard Instructors Certification through Ellis & Associates ILTP,
  • creating training seminars, provide learning resources, and provide feedback /coaching, documenting all training hours according to Ellis & Associates Standards,
  • training the supervisor to accomplish organizational vigilance amongst staff, by building upon their leadership skills,
  • training staff on operational guidelines, equipment, vehicles and facilities, sales and technical knowledge, etiquette, personal interaction guidelines, and resort information,
  • assisting with performance evaluations, scheduling one-on-one meetings with staff
  • ordering supplies and inventory as needed,
  • working with front-line staff and guests to ensure problems are dealt with quickly and professionally,
  • creating schedules for supervisors and other staff members,
  • forecasting budgets and expenses to coincide with fiscal year budgets,
  • checking and approving time in Ultipro or other related databases,
  • responsible for the safe keepings, and regular counts of the allotted banks used in the Shavers Lake retail store,
  • forecasting and building upon the expansion of Shavers Lake area, by using creativity and building partnerships with a variety of businesses that coincide with those forecasted capital projects,
  • ensuring all equipment and facilities are in good working order and visually appealing,
  • responsible for the overall look of Shavers Lake and all activities associated within
  • prioritizing and delegating tasks and projects,
  • monitoring resort guest levels and activity participation to better suit future needs,
  • soliciting business and guests through communication with community partners, internal guests, marketing venues and positive word-of-mouth,
  • using established service recovery guidelines and philosophies to accommodate guests,
  • adhering to vehicle, equipment and facility maintenance schedules using daily checklists to monitor condition of equipment, facilities, and vehicles,
  • adhering to department and company security policies, procedures and guidelines,
  • monitoring daily cash reports,
  • general knowledge and experience with power tools, and minor construction,
  • attending department, division and inter-departmental meetings, and sharing company information with staff;
  • completing necessary duties required for the daily operation of the business such as, but not limited to doing laundry, answering phones and guest hospitality, etc.

Education

  • High School Diploma or GED

Preferred Experience

  • Lifeguard, CPR, BLS, and AED certifications (On job training will be provided)
  • All Information above is subject to change at any time.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
  • Snowshoe is an equal opportunity employer.

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