Senior Physician Liaison

We’re looking for the optimists, the changemakers, the status quo smashers, and those who reject the very idea of the impossible. At Clarify, we firmly believe that healthcare can (and should) perform better. Our AI-driven healthcare analytics solutions help some of the biggest entities in healthcare pinpoint new ways to do so, starting with their margins and their missions. We’re looking for talented individuals to join us in blueprinting the next evolution of healthcare.

Clarify is seeking a motivated and experienced Physician Liaison to engage directly with healthcare providers and practices to support Clarify’s outcomes-based partnerships. In this role, you will guide providers/practices through sustained behavior change, including optimizing utilization of in-network, high-quality, and efficient care delivery. You will combine data-driven insights and structured change management approaches to build provider commitment and deliver measurable partnership outcomes.

Does this sound like you?

You have experience working directly with a variety of providers and physicians (e.g., physician liaison, provider relations, or pharmaceutical sales)

You understand that changing practice patterns requires more than sharing data; it requires diagnosing readiness, building trust, and meeting people where they are

You have a passion for value-based care and for using technology-enabled insights to deliver higher-value, more efficient care

You think in terms of “what motivates this person” and naturally tailor your approach to different audiences

You value working with hardworking, curious, and supportive teammates

You embrace change as an opportunity to learn

You believe diversity of thought improves our outcomes

You take great care in the details

The Role

Provider Partnership & Relationship Management

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• Build and maintain trusted, collaborative relationships with assigned providers (physicians, practice administrators, and staff)
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• Conduct regular interactions (both virtual and in-person) to review performance, co-develop improvement plans, and address barriers to change
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• Guide providers through Clarify’s change management approach
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• Serve as primary point of contact and advocate for assigned providers, representing their needs and perspectives internally

Provider Education & Enablement

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Engage with practice administration, staff and providers to support workflow improvement, education and awareness on value-based care program requirements, quality measures, and performance incentives

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Collaborate with internal teams to resolve barriers that may inhibit provider adoption

Performance Analysis & Insights

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• Leverage Clarify’s platform to identify high-opportunity practices, monitor referral patterns, and track behavior change indicators
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• Translate complex data into clear, actionable narratives tailored to each provider and/or practice

Documentation & Engagement Tracking

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• Maintain detailed records of interactions, change stage assessments, and engagement activities in CRM (Salesforce)
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• Monitor progress on initiatives, track leading indicators of behavior change, and adjust engagement strategies based on results
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• Provide regular reporting on territory performance, behavior change trends, and forecasted impact

Coaching & Training

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Conduct ride-alongs and joint visits with customer liaisons, providing real-time observation, modeling, and constructive feedback

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Assess customer liaison readiness and skill gaps; develop individualized coaching plans that build competency over time

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Design and deliver training that enable a customer’s liaison team to execute Clarify’s engagement playbooks, utilization of insights, change management approach and CRM documentation

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Monitor success metrics for customer liaison teams and report on capability development progress

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Contribute to continuous improvement of engagement playbooks and training curricula based on field experience and outcomes data

What we are looking for

We are always looking for new team members who will be a solid fit with our culture and have a strong passion for impact. In particular, the Physician Liaison will have:

Required Qualifications

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Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business, or related field

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5+ years of healthcare experience with at least 3 years in a direct provider-facing role (physician liaison, provider relations, pharma sales, practice transformation, or network management)

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Demonstrated experience coaching, mentoring, or training others in a professional setting; formal management experience is a plus but not required

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Proven ability to establish trust and credibility through partnership-oriented, non-transactional engagement with physicians and practice staff

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Proficiency in interpreting healthcare utilization data, cost trends, referral patterns, and quality metrics; comfortable working with analytics platforms and Excel

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Excellent verbal and written communication with ability to translate complex data into compelling, provider-specific narratives; comfortable presenting to both clinical and administrative audiences

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Experience developing training content, talk tracks, or engagement approaches for field teams

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Ability to independently manage a territory, prioritize activities, and drive results with minimal supervision

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Proficient with CRM systems (Salesforce preferred), analytics platforms, and structured engagement tools

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Willingness to leverage AI-powered tools and insights to enhance engagement preparation, analysis, and strategy development

Personal Attributes

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• Player/coach mindset: equally comfortable executing in the field and developing others to do the same
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• Consultative approach with genuine desire to help providers and customer teams succeed
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• Comfort with ambiguity and the ability to read interpersonal dynamics, adapting your approach in real time
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• Strong work ethic and accountability for both territory performance and team development outcomes
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• Collaborative team player who shares knowledge, effective tactics, and best practices across engagements

Preferred Qualifications

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• Master’s degree (MHA, MBA, MPH, MSN)
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• Practice operations or practice transformation experience
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• Exposure to change management methodologies or behavioral science concepts
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• Experience with ACO operations, Medicare Shared Savings Program, or commercial value-based care contracts
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• Familiarity with healthcare analytics platforms

Location & Travel

Senior Physician Liaisons will ideally be located within or near assigned market territories. Candidates outside of priority regions who are willing to travel extensively will be considered.

What we offer you

• Competitive compensation (base, bonus, + equity)
• Quality health insurance
• Traditional 401K plan
• Vision, dental, disability, and life insurance
• Flexible Spending Accounts and Commuter Benefits
• Generous PTO
• Monthly work-from-home stipend
• Remote friendly
• A collaborative workplace, which will challenge you and celebrate your work
• A chance to learn with and from interesting and enthusiastic colleagues