Director Engineering

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following

• Strategic and Product Engineering Leadership
• Translate product portfolio priorities and business objectives into clear engineering goals, investment themes, capacity plans, and measurable outcomes.
• Partner with Product Management and Architecture to shape executable roadmaps that balance customer value, platform modernization, quality, security, and maintainability.
• Anticipate future product, scale, compliance, and operational needs, and influence engineering plans accordingly.
• Drive cross-functional alignment for major product portfolio initiatives, dependencies, risks, and delivery trade-offs.
• Portfolio Delivery and Governance
• Provide portfolio-level oversight across engineering teams supporting the product portfolio to ensure commitments are realistic, risks are visible, and delivery outcomes are predictable.
• Establish governance mechanisms for planning, execution reviews, release readiness, quality health, dependency management, and stakeholder communication.
• Use engineering and product metrics to improve delivery predictability, quality, productivity, and operational performance.
• Support budget planning, capacity forecasting, hiring prioritization, and investment trade-off decisions across the product portfolio.
• Engineering Excellence and Operational Maturity
• Raise the engineering bar across architecture, secure SDLC, design reviews, testing strategy, CI/CD, observability, release quality, and production readiness.
• Drive improvements in reliability, performance, scalability, incident learning, vulnerability management, and customer-impacting defect reduction.
• Promote consistent engineering standards across teams while enabling Engineering Managers and technical leads to own team-level execution.
• Champion the responsible adoption of automation and AI-assisted engineering practices that improve productivity, quality, and customer value.
• Product Portfolio Modernization and Technical Directio
• Partner with Architecture and senior engineers to evolve the product portfolio's technical roadmap, reduce technical debt, and improve long-term maintainability.
• Sponsor modernization initiatives that improve platform resilience, scalability, user experience, cloud readiness, data capabilities, and integration patterns.
• Ensure major engineering decisions consider customer impact, enterprise SaaS requirements, security, compliance, total cost of ownership, and operational sustainability.
• People Leadership and Organizational Growth
• Build and scale a high-performing engineering organization through strong hiring, leadership development, succession planning, and retention practice.
• Coach Engineering Managers and senior technical leaders to improve ownership, decision-making, communication, and execution maturity.
• Create an inclusive, accountable, and collaborative engineering culture that supports innovation, customer focus, and continuous improvement.
• Partner with People Success and senior leaders on organization design, performance calibration, compensation inputs, and talent growth plans.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor’s degree in computer science, Engineering, or a related discipline; master’s degree preferred.
• 12+ years of relevant experience, including 7+ years in engineering leadership for enterprise SaaS products or platforms.
• Proven experience leading through managers and senior technical leaders across multiple engineering teams.
• Strong understanding of enterprise SaaS engineering, including scalability, performance, security, reliability, CI/CD, observability, and production operations.
• Experience partnering with Product, Architecture, Cloud Operations, Security, Support, and Customer Success teams in a global product organization.
• Ability to use KPIs, engineering metrics, financial inputs, and business context to make data-driven decisions.
• Experience with Agile delivery at scale, engineering governance, planning, risk management, and stakeholder communication.
• Excellent communication, executive presence, people leadership, coaching, influencing, and problem-solving skills.
• Experience in financial close, reconciliation, accounting software, banking, payments, ERP integrations, or finance transformation is preferred.
• Experience working with distributed engineering teams and offshore/global delivery models is preferred.

At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.