Rental Assistance Specialist

• This is not a remote or telework position.
• A complete job description will be provided to candidates, if selected for an interview.
• NOTE: Applicant will be required to pass a drug-screening test and criminal background check.

SUMMARY

Performs various duties associated in the administration of the Housing Choice Voucher (HCV) program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complies with the U.S. Department of Housing and Urban Development (HUD) HCV regulations and agency policies at all times.
• Schedules, notifies and conducts telephone and face-to-face interviews with program applicants/participants and coordinates the use of office space for this purpose.
• Responsible to review and process all annual and interim re-exam documents for the family, processes any changes reported or notices to move or transfer assistance.
• Determines rent reasonableness, reviews lease/contract documents for accuracy and completeness, monitors compliance for program rules and takes immediate and appropriate action if necessary.
• Responsible for ensuring all records, verification's and work documents are adequately documented, monitor work processes for accuracy and efficiency by maintaining adequate quality control.
• Responsible for representing the agency at public functions, seminars and all other assigned public relations activities.
• Responsible for reviewing, purging and entering terminated or expired documents from tenant files in the data base for transfer to optical storage.
• Responsible for answering phones, retrieving messages and returning calls promptly.

Requirements

• EDUCATION and/or EXPERIENCE
• Bachelor's degree from a four-year college or university; or two to six years related experience and/or training preferred; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license. Must be bondable. Certification in HCV (Housing Choice Voucher) Specialist is required. (Certifications must be obtained within 6 months of hire).