Customer Business Executive

Customer Business Executive

Full time - Derby/Site-Based

Grade: EOS Grading structure

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

EOS Derby currently have an opportunity for a Customer Business Executive to join the team on a permanent basis. This is a wide-ranging role and will primarily involve management of key Quality, Cost and Delivery objectives for engine shop visits and Customer Account Management on behalf of EOS. This is an ideal opportunity for an individual to obtain experience within a Customer Business environment.

Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.

What you will be doing

• Ownership of induction readiness activities including Technical Review Committee (TRC) for allocated Customer engines
• Technical liaison & production support
• Engine status reporting and Customer communication
• Management of engine transport
• Build and manage Customer relationships and Customer Satisfaction

Who we’re looking for?

Being a part of Rolls-Royce, you’ll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

• You must be highly motivated and have strong interpersonal and communication skills
• Highly numerate and literate
• Strong business acumen with good attention to detail
• The ability to work in a very challenging environment
• Previous customer or technical experience plus knowledge of maintenance, repair and overhaul would be desirable
• The role is full time office based in the EOS facility

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be under EOS Grading structure.

This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.

It is advised that you inform your current manager of your application for this role.

Grade: EOS Grading structure

Job Category

Customer Account Management

Posting Date

14 Aug 2026; 00:08

Posting End Date

27 Aug 2026