Clerk, Clinic

Job Summary

A Clinic Clerk provides administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital.

Reports to: Supervisor/ Manager

FLSA: Non-exempt

Job Requirements

Minimum Education

• X High school diploma or equivalent □ Preferred X Required
• X Associate’s degree X Preferred □ Required
• *Years of relevant experience may be substituted for required education.

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience

X 1 year clerical experience X Preferred □ Required

Essential Functions

Performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.

Greets visitors and communicates with patients and providers.

Places, answers, and directs phone calls and distributes messages.

Organizes, coordinates, and schedules meetings and appointments.

Keeps office area neat and tidy and monitors and orders office supplies.

Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

Coordinates workflow and complies records of office activities.

Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash.

Nonessential Functions

• Assist with orientation and training of personnel and students.
• Participates and attends meetings as required and/ or assigned.
• Performs other related duties as assigned or requested.
• Prepares periodic reports as requested.

Functional Demands

Populations Served

• X Does not treat or care for patients.
• □ Neonate (□ Infant (□ Early Childhood (1 year and □ Late Childhood (5 years and □ Adolescent (13 and □ Young Adult (17 to □ Middle Adult (30 years to □ Older Adult (>60 years)

Protected Health Information

Type of Protected Information Accessed

X Demographic

X Clinical

• □ Insurance
• □ Financial
• □ Complete Medical Record

Bloodborne Pathogens Exposure

• While performing this job, occupational exposure is present for all employees
• Physical Requirements - Physical Dexterity and Effort: Rarely Bending/Stooping □ rarely, □ occasionally, X frequently, □ constantly
• Climbing □ rarely, X occasionally, □ frequently, □ constantly
• Keyboard Data Entry □ rarely, □ occasionally, □ frequently, X constantly
• Kneeling X rarely, □ occasionally, □ frequently, □ constantly
• Lifting/Moving Patients X rarely, □ occasionally, □ frequently, □ constantly
• Reaching □ rarely, X occasionally, □ frequently, □ constantly
• Repetitive Foot/Leg Movements X rarely, □ occasionally, □ frequently, □ constantly
• Repetitive Hand/Arm Movements □ rarely, □ occasionally, □ frequently, X constantly
• Running X rarely, □ occasionally, □ frequently, □ constantly
• Sitting □ rarely, □ occasionally, □ frequently, X constantly
• Squatting X rarely, □ occasionally, □ frequently, □ constantly
• Standing X rarely, □ occasionally, □ frequently, □ constantly
• Walking X rarely, □ occasionally, □ frequently, □ constantly
• Pushing / Pulling: 0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly
• Pushing / Pulling: 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly
• Pushing/Pulling: over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly
• Lifting/Carrying (non-patient) : 0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly
• Lifting/Carrying (non-patient) : 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly
• Lifting/Carrying (non-patient) : over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly
• Visual Acuity, Hearing and Speaking: Rarely Audible Speech □ rarely, □ occasionally, □ frequently, X constantly
• Hearing Acuity □ rarely, □ occasionally, □ frequently, X constantly
• Smelling Acuity X rarely, □ occasionally, □ frequently, □ constantly
• Taste Discrimination X rarely, □ occasionally, □ frequently, □ constantly
• Vision: Depth Perception □ rarely, □ occasionally, □ frequently, X constantly
• Vision: Distinguish Color X rarely, □ occasionally, □ frequently, □ constantly
• Vision: Seeing Far □ rarely, □ occasionally, □ frequently, X constantly
• Vision: Seeing Near □ rarely, □ occasionally, □ frequently, X constantly
• Biological: Rarely Biohazardous waste/ hazards X rarely, □ occasionally, □ frequently, □ constantly
• Blood and/or bodily fluids X rarely, □ occasionally, □ frequently, □ constantly
• Communicable diseases/pathogens X rarely, □ occasionally, □ frequently, □ constantly
• Chemical: Rarely Asbestos or lead X rarely, □ occasionally, □ frequently, □ constantly
• Cytotoxic Chemicals X rarely, □ occasionally, □ frequently, □ constantly
• Dust X rarely, □ occasionally, □ frequently, □ constantly
• Hazardous Chemicals X rarely, □ occasionally, □ frequently, □ constantly
• Gases/Vapors/Fumes X rarely, □ occasionally, □ frequently, □ constantly
• Hazardous Medication X rarely, □ occasionally, □ frequently, □ constantly
• Latex X rarely, □ occasionally, □ frequently, □ constantly