Lead Repair Supervisor

• Summary: Leads a crew of 2-4 technicians primarily in repairs related to carpentry, dry rot, drywall, painting,
• stucco, retaining walls, hardscape, minor electrical and plumbing, and miscellaneous job site needs. This role is
• responsible for driving the efficiency and quality of our self-performed work, leading by example, and upholding quality and care standards for both customers and employees.

Key Responsibilities

• Crew Management:

• o Oversee all repair technicians with repair work on customer properties.
• o Own the crew’s quality, cleanliness and job site efficiency; enforce safety standards, best
• practices methods, and company policies on job sites.

• Repair Preparation:

• o Study and understand tasks and scope of work prior to starting repairs, collaborate with repair
• manager on scope of work clarity for crew success.
• o Check calendars in advance to ensure adequate time is provided to crews, and to facilitate a
• smooth schedule that allows for quality repairs to be performed.

• Communication:

• o Prioritize customer care and sympathize with homeowners when approached.
• o Fast and accurate response times, anticipate questions and proactively develop answers.
• o Maintain daily reports to the Repair Manager, including photos and written summaries of work
• completed, issues, incomplete tasks, punch lists, etc.

What We’re Looking For

• Repair and/or construction experience in jurisdictions like Atherton, Woodside, Los

Altos Hills, Palo Alto, etc.

• Punctual and communicative, self-driven to find solutions and show a proactive approach; must have a

proactive and solution-oriented mindset. Reactive and passive attitudes will not be sustainable.

• Independently resourceful problem solver, with team-focused results.

Qualifications

• 5+ years experience in a lead role responsible for at least 2 technicians
• Bi-lingual English/Spanish
• Valid driver’s license and insurance and auto insurance. Solid driving record.