Patient Care Coordinator

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

We offer a comprehensive benefits package, which includes

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

Responsibilities

• Administrative Support : Perform a range of office tasks efficiently
• Patient Assistance : Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
• Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication : Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment : Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent
• Preferred: 2 years' experience in office administration, sales, or customer service

Proficiency in MS Office

Flexible to work varying hours

Competency

Customer Service Orientation

Team Player

• Self-motivated, organized and decisive
• Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.