Assistant Manager-Research & Development

Job Location

The Parq Building

 Overview

Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.

Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.

Job Purpose

Responsible for developing and launching all GAGA product innovations, which will result in the fulfillment of planned sales and profit objectives to ensure long-term optimum growth for the brand.

Main Responsibilities

• Support and coordinate R&D innovation and new product development for marketing programs/promotions to improve customer satisfaction and meet company business goals.
• D rive end-to-end product development from concept to full commercial launch including recipe formulation, ingredient and material selection, supplier sourcing and approval, equipment selection, and the creation of operating procedures and manuals.
• Collaborate with cross-functional teams to achieve project objectives, including Marketing, Operations, Finance, SCM, and QA. Manage multiple projects and priorities, and work independently.
• Maintain good working relationships and coordination with the Operations team, Finance team, and Supply Chain Management team with a view to ensuring proper implementation of new products consistent with the company’s short and long-term sales and profit growth objectives.
• Applies basic food science knowledge in ingredient functionality and process technology to develop new or improve existing products.
• Monitor and follow up performance of new products launched on quality, anticipates and analyze causes affecting performance, and provide recommendations to Management and Operations to improve its performance.
• Work with Purchasing team and Finance to conduct value analysis and ensure favorable Cost of Goods ratio to sales through the cost implementation project.
• Prepare related reports on a regular basis, weekly, monthly, quarterly, and annually to Marketing Senior Manager, Management, and Operations Team.
• Responsible for pre & post analysis of all new product launches and report to Marketing Senior Manager and team.
• Demonstrates ability to understand and lead application of consumer research and experimental design (taste test verification).
• Show good communication skills both verbal and written, including timely and accurate documentation of work cascading to related parties to launch new products effectively at the store level.
• Perform other duties as assigned by supervisor.

Qualifications

• At least a Bachelor’s Degree in Food Science or any related field with certified training experience of light food products from credible institutes.
• Minimum 3 years of experience in food innovation or new product development, plus solid marketing knowledge.
• Experience in QSR & Restaurant chains is preferable.

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