Sales Operations Analyst

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Job Description

Revenue Management

• Manage forecasting on a weekly cycle using established tools, policies, and processes
• Ensure timely and accurate updates to the Region bookings and revenue forecast in Salesforce.com
• Publish weekly report or dashboard to Sales Manager/Regional Vice President, and key stakeholders to show
• Net Revenue Forecast
• Bookings and Revenue closed / remaining
• % of target achieved
• Compile key issues from Sales / Service team in the region in weekly report

Sales Support

• Assist Account Managers to coordinate Sales activities including timely receipt of design data, quote generation, and purchase order processing
• In collaboration with the Corporate Salesforce.com Administrator, manage regional activity within the Customer Relationship Management (CRM) system
• Sales order entry for new PO from region sales
• Perform analyses on bookings and revenue forecast to identify causes of forecast variability

Qualifications

• 3+ years of experience in Sales Operations preferred
• Experience with Salesforce.com preferred
• Degree: Associate (2 year college) or above
• English Fluency

Skills

Education & Experience

Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required