Specialist-Registration I

Position: Registration Specialist (Onsite)

Schedule: Monday–Friday, 8:00 AM–5:00 PM. No weekends or holidays.

Location: Metro Indianapolis

Parking: Paid by department

Key Responsibilities

• Welcome patients and manage check-in/check-out process .
• Review insurance information and verify demographics.
• Complete pre-registration and schedule appointments.
• Support medical assistants and understand provider preferences.
• Troubleshoot patient issues and ensure smooth patient flow.
• Answer incoming calls and direct patients/visitors appropriately.

Required Qualifications

• High School Diploma or GED.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to interpret insurance information.
• Strong attention to detail and organizational skills.

Preferred Qualifications

• Previous experience in a healthcare setting.
• Familiarity with medical terminology and clinical practices.
• Ability to learn and retain medical coding (ICD-10, CPT preferred).

Skills for Success

• Excellent communication and interpersonal skills.
• Ability to troubleshoot and resolve patient concerns.
• Efficient, self-starter with strong time management skills.

Work Environment

• Fast-paced, team-oriented setting focused on patient care.