Sales Operations Excellence Senior Manager APAC

Summary

We are seeking a commercially-minded Sales Operations Excellence Senior Manager APAC to act as a strategic partner to sales leadership across Asia Pacific at ESET.

This role sits at the heart of the business—driving sales effectiveness, operational discipline, and performance visibility across a multi-country, channel-led environment.

Job description

This role will work closely with the Country Managers and HQ functional teams, to ensure the sales organization operates with clarity, consistency, and data-driven decision-making, while aligning regional execution with global sales strategy.

What You’ll Be Responsible For

• Sales Operating Model & Strategy Execution - Act as the regional lead for sales excellence, aligning local/regional sales strategies into practical, high-impact execution across APAC. You will also drive adoption of a standardized sales operating model across countries and partner ecosystems and partner with sales leadership to improve sales productivity, focus, and effectiveness
• Sales Process Discipline & Optimization - Establish and embed best-in-class practices across – prospecting, pipeline management, deal qualification and progression. Identify bottlenecks and continuously improve sales processes and conversion rates and ensure consistent use of sales methodologies, definitions, and governance standards
• Sales Pipelining, Forecasting & KPIs - own regional sales performance frameworks, including: forecasting accuracy, pipeline coverage, quota setting and tracking. You will also develop and standardize dashboards, reporting, and KPI frameworks and lead regional business planning cycles, including target setting and validation
• Sales Tools, Systems & Adoption - Partner with global teams to ensure effective deployment and adoption of ESET’s CRM systems and pipeline/reporting tools. You will drive data quality, system usage, and user enablement. Ensure tools are intuitive, relevant, and embedded into daily sales workflows
• Enablement & Capability Building - Enable sales teams and partners through structured onboarding, ongoing training on tools, processes, and methodologies, collaborate with regional, local and HQ teams to align capability building with business priorities
• Channel & Partner Performance Insights - Provide data-driven insights on partner performance, contribution, pipeline health across distributors and resellers as well as support evaluation and optimization of partner programs
• Governance, Compliance & Data Integrity - Ensure adherence to sales process standards, data governance and audit requirements, security and privacy regulations, maintain consistency and reliability of sales data for decision-making
• Regional Projects & Continuous Improvement - Lead and execute regional sales transformation initiatives, acting as a bridge between global and regional teams to ensure alignment and practical implementation, provide competitive intelligence and market insights.

What We’re Looking For

• Proven experience in Sales Operations / Sales Excellence / Revenue Operations within a B2B environment (preferably cybersecurity or enterprise technology)
• Strong understanding of channel sales models (distributors, resellers, MSPs)
• Track record of improving sales performance through process, data, and systems
• Experience working across multiple countries or regions
• Strong stakeholder management skills, with the ability to influence senior sales leaders
• Highly analytical, with strong business acumen and a bias for action

#LI-KP1 #LI-Hybrid #mid-senior

Benefits

Health & well-being

• Comprehensive health insurance: Coverage that includes dental care, to keep you at your best
• Gym perks: Subsidized gym membership to release endorphins at one of Singapore’s premium gyms

Family

• Team sprit & recognition: Regular cohesive, team-events that bring everyone together
• Time to recharge: Generous leave policies for vacations and all of life’s big moments

Office

• Modern office perks: Award-winning facilities that recharges the body, mind and soul
• Centrally located: Located right in the heart of Singapore’s CBD, amidst greenery and mouth-watering food options

Other

• Hybrid work culture: Remote work arrangements that balance personal commitments and face/face time with co-workers
• Fuel your growth: Access to world-class learning platforms and development opportunities

Primary location

Singapore

• Additional locations
• Time type
• Full time