Catering Sales Manager

Are you someone who lights up when bringing people together, loves planning events and weddings, and notices the little details that make a big difference? Do you have passion for hospitality, celebrations, and creating memorable experiences that guests will remember?

At Le Méridien, we believe every event is more than a room, a menu, and a timeline—it’s an opportunity to create something memorable. We’re looking for a high-energy, personable, and detail-oriented hospitality professional who loves connecting with people, turning ideas into experiences, and delivering exceptional service from the first conversation to the final farewell.

In this role, you’ll work closely with our Sales & Marketing leadership to sell, plan, detail, and execute memorable meetings, celebrations, and events. You’ll be the person clients turn to when they have a vision—and you’ll help bring that vision to life.

What You'll do

• Partner with the Director of Sales & Marketing to support the successful operation of the Catering Department.
• Build meaningful relationships with clients and become their trusted partner throughout the event-planning process.
• Meet with clients, tour the property, showcase our spaces and amenities, and help them envision their perfect event.
• Bring creativity and enthusiasm to the sales process by thoughtfully recommending menus, services, and experiences that meet client needs while maximizing revenue.
• Actively solicit and develop new business while nurturing existing relationships and encouraging repeat business.
• Coordinate every detail of assigned meetings and catering functions, including proposals, contracts, and Banquet Event Orders (BEOs).
• Welcome groups and event contacts upon arrival and remain engaged throughout the function to ensure an exceptional guest experience.
• Follow up with clients after events to gather feedback, ensure satisfaction, and identify opportunities for future business.
• Attend BEO meetings, departmental meetings, staff meetings, menu and wine tastings, and other events as needed.
• Stay current on local market trends, competitive properties, and opportunities within the Dunwoody/Atlanta market.
• Collaborate closely with Operations, Banquets, Food & Beverage, Culinary, Front Office, and other hotel departments to ensure seamless execution.
• Represent the hotel with professionalism, warmth, confidence, and genuine hospitality.
• Maintain knowledge of and compliance with all Shaner Hotels, franchise, and hotel policies and procedures.

What We’re Looking For

We’re looking for someone who brings energy, personality, creativity, and a genuine passion for hospitality.

You’ll thrive in this role if you

• Love creating memorable experiences and making people feel genuinely welcomed and valued.
• Have a natural ability to build relationships and make clients feel confident in their event plans.
• Are highly organized and obsessed with the details—because you understand that the little things often make the biggest impact.
• Are comfortable balancing multiple events, deadlines, client requests, and priorities in a fast-paced environment.
• Bring confidence and enthusiasm to sales conversations and enjoy turning opportunities into business.
• Take ownership, communicate proactively, and work well across departments.
• Have a positive, team-oriented attitude and are willing to jump in wherever needed to make an event successful.
• Are professional, polished, and comfortable representing a luxury lifestyle hotel.
• Are available to work a flexible schedule, including weekends, holidays, and varied shifts, based on the needs of the business.

Qualifications

• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Minimum 1-year prior experience in Sales, Catering or Convention Services.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Ability to speak effectively before groups of customers or employees of organization.
• Bilingual English / Spanish a plus.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Familiarity with Sales and Marketing tools.
• Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard
• equipment.
• Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet
• Event Orders.
• Previous training in the hospitality industry, food service or the culinary fields.
• Knowledge of local activities and attractions appropriate for clientele.