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Appointment Setter - EXPATS

Pavago · Remote, Colombia

Lead Generation / TelesalesEntry LevelRemoteExternal listingfull-time2 days ago

About The Role

Appointment Setter

Lead Generation, Outbound Outreach, CRM & Scheduling | Remote | U.S. Hours

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

Location: Remote

Expats are highly encouraged to apply.

About the Role

  • At Pavago, one of our clients is hiring an Appointment Setter to generate qualified meetings and help maintain a consistent, healthy sales pipeline.
  • This is a hands-on outbound role focused on engaging prospects, qualifying interest, and turning conversations into sales-ready appointments .

You’ll connect with potential customers through

  • Phone calls
  • Email
  • LinkedIn
  • Follow-up sequences
  • Your goal is simple: start conversations, identify qualified prospects, and consistently book meetings that sales representatives can convert into opportunities.
  • If you’re confident speaking with prospects, comfortable with outbound outreach, organized with follow-ups, and motivated by measurable targets, this role is a strong fit.

What You’ll Own

Outbound Prospecting & Lead Engagement

  • Reach out to prospects through phone, email, and LinkedIn
  • Execute consistent outbound follow-up
  • Engage both new and previously contacted leads
  • Build rapport quickly and professionally
  • Generate interest in the company’s products or services
  • Maintain disciplined outreach activity throughout the day

Lead Qualification

Qualify prospects based on factors such as

  • Role and decision-making authority
  • Industry
  • Business needs
  • Interest level
  • Budget alignment
  • Readiness to speak with sales

Ask effective discovery questions to determine whether a prospect is a good fit before placing them on a sales representative’s calendar.

Appointment Setting & Scheduling

Schedule qualified meetings using tools such as

  • Calendly
  • Chili Piper
  • HubSpot Meetings
  • Google Calendar
  • Outlook

You’ll also

  • Coordinate across multiple U.S. time zones
  • Confirm appointment details
  • Send reminders and confirmations
  • Handle cancellations and rescheduling
  • Follow up with prospects to improve meeting attendance
  • Ensure calendars remain accurate and organized

CRM & Pipeline Management

Maintain accurate prospect and appointment records in

  • Salesforce
  • HubSpot
  • Zoho CRM
  • Similar CRM platforms

Log

  • Calls
  • Emails
  • LinkedIn outreach
  • Prospect responses
  • Qualification notes
  • Appointment details
  • Follow-up requirements

Maintain strong CRM hygiene so sales teams always have accurate context before a meeting.

Sales Team Collaboration

Work closely with

  • SDRs
  • BDRs
  • Account Executives
  • Sales leadership

Provide clear handoff notes covering

  • Prospect needs
  • Pain points
  • Interest level
  • Relevant conversation context
  • Qualification information

Share prospect feedback with the team to continuously improve messaging, targeting, and outreach.

Performance Tracking & Optimization

Track key metrics including

  • Calls made
  • Emails sent
  • Outreach activity
  • Conversations generated
  • Appointments booked
  • Qualified meetings
  • Meeting show rate

Identify performance gaps and recommend improvements to outreach, follow-up, or scheduling processes.

Required Experience & Skills

  • 1–2+ years of experience in appointment setting, sales support, inside sales, lead generation, or another customer-facing sales role
  • Experience with outbound phone and email communication
  • Strong written and verbal English communication skills
  • Confidence speaking with prospects and handling basic objections
  • Ability to qualify interest before booking appointments
  • Experience working with CRM systems such as:
  • Salesforce
  • HubSpot
  • Zoho
  • Familiarity with scheduling tools such as:
  • Calendly
  • Chili Piper
  • Google Calendar
  • Outlook
  • Ability to manage multiple calendars and time zones
  • Strong attention to detail and follow-through
  • Comfortable working remotely during U.S. business hours

Nice to Have

  • Experience supporting SDR or BDR teams
  • High-volume outbound prospecting experience
  • Familiarity with:
  • Outreach
  • SalesLoft
  • Apollo
  • Experience in:
  • SaaS
  • Marketing
  • Professional services
  • B2B sales
  • Familiarity with qualification or sales methodologies such as:
  • BANT
  • SPIN
  • Challenger

What Makes You a Strong Fit

You

  • Are comfortable initiating conversations with new prospects
  • Communicate confidently and professionally
  • Don’t get discouraged by rejection
  • Are persistent without being overly aggressive
  • Follow up consistently instead of letting leads go cold
  • Keep calendars and CRM records extremely organized
  • Understand that meeting quality matters as much as meeting volume
  • Take ownership of your activity and performance metrics
  • Thrive in target-driven environments

What a Typical Day Looks Like

Your day may include

  • Reviewing new leads and follow-up tasks
  • Making outbound calls to prospective customers
  • Sending personalized emails and LinkedIn messages
  • Qualifying interested prospects
  • Handling initial objections and questions
  • Booking qualified meetings
  • Sending appointment confirmations and reminders
  • Rescheduling canceled meetings
  • Updating CRM records and lead statuses
  • Preparing clear handoff notes for sales representatives
  • Reviewing appointment and show-rate performance

In short: you keep the sales calendar filled with qualified prospects while ensuring every lead is properly followed up, documented, and handed off.

Key Metrics for Success

  • Consistent achievement of daily and weekly outreach targets
  • Number of qualified appointments booked
  • 70–80%+ meeting show rate
  • Strong lead-to-appointment conversion
  • Consistent follow-up execution
  • Accurate and up-to-date CRM records
  • High-quality sales handoffs
  • Positive feedback from SDRs, BDRs, and Account Executives

Why This Role Stands Out

  • Direct impact on sales pipeline and revenue growth
  • Fully remote opportunity
  • Clear and measurable performance expectations
  • Develop valuable skills in:
  • Prospecting
  • Lead qualification
  • Objection handling
  • CRM management
  • B2B sales
  • Work closely with experienced sales professionals
  • Career growth opportunities into:
  • Senior Appointment Setter
  • Sales Development Representative (SDR)
  • Business Development Representative (BDR)
  • Account Executive
  • Sales Operations

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Client Interview
  • Offer & Onboarding

Apply Now

If you

  • Are confident speaking with prospects
  • Have experience with outbound outreach and lead generation
  • Know how to qualify interest before booking meetings
  • Are disciplined about follow-ups
  • Can manage calendars and CRM records accurately
  • Enjoy working toward clear sales targets

We’d love to hear from you.

Important: Spark Hire Video Interview

As part of our application process, qualified candidates will be invited to complete a one-way video interview through Spark Hire .

This is your opportunity to introduce yourself and highlight your experience with appointment setting, outbound prospecting, cold calling, lead qualification, CRM management, and scheduling .

We recommend sharing specific examples of your previous performance, including outbound activity volume, appointments booked, qualification methods, show rates, and any sales targets or KPIs you achieved .

Please complete your Spark Hire interview promptly after receiving the invitation. Candidates who do not complete the video interview may not move forward in the hiring process.

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