Medical Office Assistant

06444 Medical Office Assistant

Provides front office support duties including, but not limited to, obtaining referrals and pre-certifications, collecting co-pays and missing patient data, scheduling appointments, and coding fee slips.

Reports to: Manager, Physician Practices

FLSA: Non-exempt

Education: High school diploma or equivalent required

License: None

Certifications: None

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Essential Functions

• Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. Maintains examination areas.
• Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration.
• Reviews provider orders prior to patient leaving the clinic.
• Obtains informed consent for invasive procedures.
• Schedules referral appointments as necessary or as instructed by the provider. Maintains patient information in the computer system.
• Schedules and registers patients. Maintains patient information on the computer system.
• Post charges, completes paperwork, collects copays, deductibles and account balances.
• Assists in the completion of "end of day balancing/closing" and deposit preparations for courier pickup.

Non-Essential Functions

• Demonstrates a working knowledge of infection control policies.
• Assists in maintaining office supply inventory. Inventory stock and reorder as necessary. Maintain supply levels that will insure smooth workflow.
• Other duties as assigned.