Patient Health Associate

About New Day Recovery

New Day Recovery, located in Northeast Ohio, is an inpatient drug and alcohol treatment center dedicated to offering compassionate, supportive care for individuals facing addiction. Our mission is to provide a safe and therapeutic environment for patients as they take the first steps toward a brighter, healthier future.

Position Summary

The Patient Healthcare Associate (PHA), plays a vital role in supporting patients through their recovery journey. PHAs assist with self-administration of medication and monitor patients experiencing symptoms of substance withdrawal. They ensure the well-being of patients through vital sign checks, crisis intervention, and maintaining accurate medical records.

This role requires a compassionate and composed individual capable of providing both physical and emotional support to patients as they work through challenging periods of recovery.

Schedule: 2 - 10 pm, 5 days/ week

Key Responsibilities

• Medication Assistance : Guide patients in self-administering medication and monitor their responses to ensure proper adherence and timely intervention if needed.
• Vital Sign Monitoring : Accurately measure and document patient vital signs, including blood pressure, heart rate, temperature, and oxygen saturation, and take action as necessary if values fall outside of established parameters.
• Patient Interaction : Engage with patients in a non-judgmental, empathetic manner, offering emotional support and encouragement during their stay.
• Documentation : Record patient information accurately in electronic medical records, ensuring seamless communication of critical data within the care team.
• Crisis Management : Under the guidance of the detox nursing staff, assist in de-escalating potential crisis situations and ensure patient and staff safety.
• Light Housekeeping : Maintain a clean, organized environment that promotes patient safety and comfort.
• Collaboration : Work closely with the detox nursing team and other healthcare professionals to support patient needs and ensure high-quality care.
• Team Meetings : Participate in regular staff meetings and contribute to continuous improvement discussions.

Qualifications

• Education : High School Diploma or equivalent required.
• Experience : Experience working in the medical field as an STNA or nurse’s aide preferred.
• Certification : CPR/First Aid certification required

Skills

• Knowledge of HIPAA regulations and confidentiality requirements in healthcare.
• Strong interpersonal skills, with the ability to communicate effectively and compassionately.
• Excellent organizational and multitasking abilities.
• Ability to stay calm and exercise sound judgment under pressure.

Physical Demands

• Ability to lift up to 25 pounds and perform job responsibilities within a multi-level facility.