Senior Business Analyst

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Senior Business Analyst ready to take us to the next level! If you have experience in supporting the delivery and continuous improvement of the procurement system, with a strong focus on Source-to-Pay (S2P), vendor management, and Procure-to-Pay (P2P) processes, and are looking for your next career move, apply now.

Job Description

We are seeking an experienced Senior Business Analyst to develop front-end and back-end components and ensuring the integration of various system. This position will be full-time and hybrid in Mandaluyong City.

What You'll Do

• Serve as Senior Business Analyst for the procurement system, supporting Source-to-Pay, vendor management, and Procure-to-Pay business processes
• Work closely with product owners, business stakeholders, subject matter experts, and IT product delivery teams to define, validate, and prioritize business needs
• Plan and facilitate requirements elicitation sessions, workshops, interviews, walkthroughs, and process discussions with business and technical stakeholders
• Analyze current and future-state procurement processes and identify business rules, gaps, dependencies, risks, and opportunities for process improvement
• Translate business requirements into clear, testable user stories, acceptance criteria, process flows, functional specifications, and backlog items
• Support product owners in defining, refining, prioritizing, and maintaining the product backlog in alignment with business value, delivery capacity, and release objectives
• Collaborate with solution architects, developers, QA, release managers, and vendors to ensure requirements are understood and delivered as intended
• Participate in sprint planning, backlog refinement, daily coordination, sprint reviews, retrospectives, defect triage, and release readiness activities
• Support user acceptance testing by preparing test scenarios, validating test results, clarifying expected behavior, and coordinating issue resolution with delivery teams
• Maintain requirements traceability from business need through user stories, solution delivery, testing, deployment, and post-release validation
• Prepare and maintain business analysis deliverables, including requirements documentation, user stories, process maps, decision logs, issue logs, and stakeholder updates
• Provide functional input during design reviews, demonstrations, change impact assessments, training preparation, go-live, hypercare, and post-release stabilization
• Identify delivery risks, requirement ambiguities, and stakeholder alignment issues, and work with the product owner and delivery team to resolve them in a timely manner

What You'll Need

Required

• At least 8–10 years of professional experience as a Business Analyst or Senior Business Analyst in major enterprise system implementation, modernization, or product delivery projects
• Strong knowledge of procurement business processes, including Source-to-Pay, Procure-to-Pay, sourcing, supplier/vendor management, contracts, requisitions, purchase orders, receiving, invoicing, and payment-related processes
• Experience with procurement, Source-to-Pay, Procure-to-Pay, vendor management, or ERP platforms such as Ivalua, Coupa, SAP, Oracle, or similar solutions is preferred
• Strong written and verbal communication, documentation, presentation, and analytical skills
• Certifications in Business Analysis, Agile, Scrum, Product Ownership, or Procurement are preferred but not mandatory
• Must have extensive experience using Microsoft products (Word, Excel, PowerPoint, Visio, Project) for professional documentation
• Must have excellent oral and written communication skills in English
• Extensive knowledge of Agile frameworks and the System Development Life Cycle (SDLC), with experience applying Agile and SDLC principles in enterprise system implementation projects
• Proven analytical and problem-solving skills, including the ability to independently research complex issues, analyze relationships among multiple factors, identify root causes, anticipate risks, evaluate alternatives, and recommend practical solutions

Physical Demands

• Ability to safely and successfully perform the essential job functions
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.