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Real Estate Operations Coordinator

Pavago · Remote, Colombia

Operations ManagementEntry LevelRemoteExternal listingfull-time3 days ago

About The Role

  • Real Estate Operations Coordinator – Property Management, Leasing & Tenant Coordination
  • Full-Time | Remote | U.S. Business Hours

About the Role

  • At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.
  • This is a hands-on operations role focused on tenant communication, leasing, maintenance coordination, property management systems, and owner reporting .
  • You’ll work closely with tenants, vendors, property owners, and internal teams to keep property operations organized, responsive, and running smoothly.

What You’ll Own

Tenant & Leasing Coordination

  • Respond to tenant inquiries regarding rent, leases, maintenance, and property policies
  • Process leases, renewals, applications, and tenant onboarding documentation
  • Send rent, renewal, and compliance reminders
  • Maintain accurate tenant files and signed documentation
  • Support property listings across Zillow, Apartments.com, MLS, and similar platforms

Property Management Systems

  • Maintain accurate records in Yardi, AppFolio, Buildium, or similar platforms
  • Track rent collections, delinquencies, occupancy, vacancies, and late fees
  • Maintain rent rolls, occupancy trackers, and operational reports
  • Keep tenant and property records accurate and up to date

Maintenance & Vendor Coordination

  • Create and assign maintenance work orders
  • Coordinate scheduling between tenants and vendors
  • Track maintenance requests through completion
  • Follow up proactively on outstanding issues
  • Verify vendor invoices against completed work

Owner Reporting & Operations

  • Prepare owner statements, occupancy reports, vacancy updates, and operational summaries
  • Provide visibility into rent collections, leasing activity, and open maintenance issues
  • Ensure reporting is accurate and delivered on time

Documentation & Compliance

  • Maintain organized, audit-ready property documentation
  • Support compliance with Fair Housing requirements, lease procedures, and applicable landlord-tenant regulations
  • Ensure applications, inspections, agreements, and tenant records are properly maintained

Requirements

  • 2+ years of experience in property management, leasing coordination, real estate operations, or property administration
  • Hands-on experience with Yardi, AppFolio, Buildium, or similar property management software
  • Experience with leasing documentation and tenant communication
  • Understanding of rent collection and maintenance workflows
  • Strong Microsoft Office and Google Workspace skills
  • Excellent written and verbal English communication
  • Strong organization, attention to detail, and follow-through
  • Comfortable working remotely during U.S. business hours

Nice to Have

  • Experience supporting portfolios of 100+ units
  • Residential, commercial, or mixed-use property experience
  • Multi-state property management exposure
  • Familiarity with DocuSign or Dotloop
  • Experience with security deposits, owner statements, trust accounting, or property accounting workflows

What Success Looks Like

  • Tenant inquiries and maintenance requests are handled promptly
  • Leases and property documentation remain accurate and organized
  • Rent, occupancy, and delinquency records stay current
  • Maintenance work orders move efficiently from request to completion
  • Owners receive timely, reliable updates
  • No important follow-ups or operational details fall through the cracks

Why Join

  • Fully remote opportunity
  • Hands-on ownership across property operations
  • Exposure to leasing, tenant relations, maintenance, reporting, and compliance
  • Direct impact on tenant experience and portfolio performance
  • Growth opportunities into Property Manager, Operations Manager, or Portfolio Coordinator roles

Interview Process

  • Initial Application Review
  • Spark Hire Intro Video
  • Interview with Pavago Recruiter
  • Client Interview
  • Offer & Onboarding

Apply Now

If you have experience in property management or real estate operations , know your way around property management systems, and can confidently coordinate tenants, leases, vendors, and day-to-day workflows, we’d love to hear from you.

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