Backoffice Services – Hardware and Software Acquisition Analyst

Backoffice Services – Hardware and Software Acquisition Analyst

Hardware Acquisitions and Software License Management within the Backoffice Services branch of the GIS Infrastructure team that provides customer facing management of client/server hardware acquisition, life cycle software management, process improvement, data analysis and research, vendor interaction, and customer service within a dynamic and fast-paced team environment.

Major Activities/Key Challenges

• Work alone or as part of a team to procure hardware and/or software licenses for internal customers that meet the needs of the customer. This is to be accomplished by working with external vendors and utilizing toolsets currently in place.
• Enter asset or software license data into a predefined system ensuring data accuracy and process compliance.
• Keep track of received data and source documents.
• Contact preparers of source documents to resolve questions, inconsistencies, or missing data.
• Perform data analysis and research, execute identified standards and processes in support of hardware and software licensing, acquisition and inventory management, and process improvement initiatives.
• Perform data analysis and research, and execute approved procedures involving software classification for newly installed client software.
• Manage assigned functional software license reporting activities including new software classification, and a perpetual review and reclassification of existing applications.
• Support information and reporting for budget, hardware and software license inventory.
• Execute and maintain hardware and software license information within our identified tracking system in direct support of hardware and software license inventory, renewals and acquisition.
• Assist in the development of reporting and process improvement to address management requirements for information access.
• Communicate with end-users, management, team members, peers, and suppliers as required.
• Respond to requests from your manager, and team members for specific hardware and software license information.
• Carry out multiple tasks and meet deadlines.
• Manage the Service Level Agreement (SLA) process in assigned area(s) of responsibility.

Qualifications

Basic

• Fluent in English. Other languages a plus.
• Ability and drive to work within a Team environment
• Personal motivation to excel within the role
• IS/IT asset management experience
• Software acquisition skills
• Excellent communication skills
• Experience with Microsoft Office Excel and Access
• Conceptual knowledge of Information Services/Technology
• Knowledge in Servicenow a plus

Working knowledge of

Key Competencies

• Problem Solver/Team Member: A problem solver with the desire to participate and support collaborative problem solving within the team environment.
• Change Agent: Introduce new ideas and processes that improve performance and productivity of the team.

• Salary Range: $54k-$58k/year approximation (actual compensation is subject to variation due to factors such as education, experience, skillset, and/org location).
• This position is an opportunity to convert a current temp-to-hire role into a permanent position.

Working at Howmet’s Corporate Center

• You'll receive a generous 401k retirement plan, medical insurance, and free access to additional resource such as our Employee Assistance Program.
• Diversity Employee Resource Groups (ERGs) dedicated to fostering inclusive work environments that leverage the diversity of backgrounds, experience and thought within our organization.
• Ongoing opportunities to participate in a wide variety of Learning & Development programs.