About The Role

Dual-Rates will work as ticket writers some days and supervisors other days. They may even be a ticket
writer part of their shift and supervisor part of their shift

Dual-Rate Supervisor may not void a wager they wrote as a writer
Contribute to the smooth running of the sportsbook
Greet guests, handle guest inquiries, and provide excellent guest service
Conduct wagering transactions by inputting betting information, printing tickets, accepting money, and

giving tickets to customers

Assist guests with wagering at betting kiosks and/or via mobile/internet applications where appropriate.
Verify winning tickets
Explain information regarding wagers to guests as needed
Accurately maintain bank/cash drawer
Maintain and update betting boards and televisions
Comply with all wagering and sportsbook policies
Comply with AML & Title 31 requirements and procedures
Comply with all Sportsbook and Caesars Entertainment policies and procedures
Work as a member of a team and get along with co-workers
Communicate effectively with co-workers, supervisors, and leadership
Contribute to a fun, positive work environment
Additionally, when in the Supervisor role:

o Supervise team to ensure compliance with all wagering policies
o Supervise all personnel in Sportsbook Operations to ensure maximum productivity
o Ensure compliance with all wagering and sportsbook policies
o Ensure compliance with AML & Title 31 requirements and procedures
o Ensure compliance with all Sportsbook and Caesars Entertainment policies
and procedures
o Resolve any disputes in accordance with house rules and in compliance with regulations
o Ensure that customer service and development are a top priority for all personnel

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Dual Rate Supervisor/Ticket Writer - Clarksville