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Regional Business Director - Pacific North

0507 Team TAG Services, LLC · Bellevue, WA, United States

Executive LevelExternal listingfull-time5 days ago

About The Role

R egional Business Director Pacific North – Dental Services Organization (DSO)

Position Overview

The Regional Business Director will oversee the operational, financial, and strategic performance of 6 to 8 dental practice locations , generating from $60M to + $80M in annual revenue . Reporting to the Division President , this role will drive business growth, operational efficiency, and patient satisfaction while ensuring clinical excellence and financial success. The Regional Business Director will lead practice managers and regional support teams , fostering a high-performance culture and aligning the region with organizational goals.

Key Responsibilities

Operational Leadership & Performance Management

  • Oversee day-to-day operations across multiple dental locations, ensuring efficient workflows and high-quality patient care.
  • Implement standardized processes, scheduling, and resource allocation to maximize clinic efficiency.
  • Monitor and drive key performance indicators (KPIs) such as revenue, patient volume, provider productivity, and cost control.
  • Leverage data-driven insights to enhance operational decision-making and business growth.
  • Ensure alignment with corporate objectives , compliance, and industry best practices .

Financial & Revenue Management

  • Maintain full P&L responsibility for the assigned region, ensuring revenue growth and cost optimization.
  • Develop and manage budgets, forecasts, and financial plans in coordination with the Division President and the Field Finance team .
  • Drive revenue cycle management efforts, optimizing billing, collections, and payer relationships.
  • Identify opportunities to improve profitability through pricing strategies, patient retention, and service mix adjustments .

Business Growth & Sales Strategy

  • Develop and execute regional growth strategies , including patient acquisition, referral network expansion, and marketing initiatives.
  • Utilize competitive market intelligence to refine sales approaches and enhance patient conversion rates.
  • Work with local teams to implement community engagement programs that drive new patient growth.
  • Partner with marketing and business development teams to optimize patient experience and brand positioning .

Collaboration with Clinical Leadership

  • Work closely with Clinical Directors and Lead Dentists to ensure alignment between business objectives and clinical excellence .
  • Support clinical training, provider development, and patient care initiatives to enhance clinical outcomes.
  • Monitor and support clinical KPIs to ensure high standards of care and patient satisfaction.
  • Promote innovation and the adoption of new treatment protocols and digital dentistry solutions .

Team Leadership & Development

  • Lead and develop Practice Managers and regional operations teams , fostering a culture of accountability and excellence.
  • Provide coaching and leadership training to support team growth and career progression.
  • Champion a collaborative and patient-first culture within all locations.
  • Ensure strong communication and alignment across all regional teams and leadership levels.

Regulatory Compliance & Risk Management

  • Ensure full compliance with state, federal, and industry regulations , including HIPAA and OSHA.
  • Maintain a strong focus on patient safety, infection control, and ethical business practices .
  • Implement policies and procedures that mitigate risk and enhance operational consistency .

Stakeholder & Community Engagement

  • Build and maintain relationships with referring providers, insurance partners, and key stakeholders .
  • Represent the organization in local healthcare and dental industry events .
  • Support local community outreach initiatives to enhance brand reputation and patient loyalty.

Qualifications & Requirements

  • Education: Bachelor’s degree required ; MBA or MHA preferred.
  • Experience:
  • 7+ years of leadership experience in multi-location healthcare, dental, or service-based industries .
  • Proven ability to manage $60M+ in revenue with a track record of driving growth and operational excellence.
  • Experience leading regional teams, driving sales strategies, and optimizing multi-site operations .
  • Skills & Competencies:
  • Strong P&L management, financial acumen, and strategic execution .
  • Ability to analyze business trends, market data, and operational performance .
  • Exceptional leadership, communication, and problem-solving skills .
  • Deep understanding of dental industry trends, compliance, and patient experience best practices .

Compensation & Benefits

  • Salary: $135,000–$150,000 base plus annual bonus potential
  • Comprehensive healthcare, dental, vision, and 401(k) with matching .
  • Professional development and leadership training opportunities .
  • Flexible work environment with regional travel as needed .

APPLICANTS MUST RESIDE WITHIN THE STATES OF OREGON OR WASGINGTON TO BE CONSIDERED

Compensation & Benefits

  • Salary: $135,000–$150,000 base plus annual bonus potential
  • Comprehensive healthcare, dental, vision, and 401(k) with matching .
  • Professional development and leadership training opportunities .
  • Flexible work environment with regional travel as needed .

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