Products & Innovation Supervisor

• Participate in ideation workshops, innovation challenges, design-thinking sessions, and brainstorming of DFS initiatives.
• Support the development of innovative concepts and solution prototypes.
• Coordinate innovation initiatives from concept through pilot and implementation stages.
• Support project planning, documentation, progress tracking, and stakeholder coordination.
• Support product teams in translating innovation concepts into viable products and services.
• Participate in product testing, pilot execution, User Acceptance Testing (UAT), and customer feedback collection.
• Monitor product adoption and performance following implementation.
• Support customer journey mapping and customer experience improvement initiatives.
• Identify customer pain points and recommend innovative solutions.
• Maintain innovation pipeline records and project documentation.
• Support innovation campaigns and employee engagement initiatives.
• Assist in maintaining innovation repositories, best practices, and lessons learned.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

• Academic & Professional

• Particulars Detail Specific Field or Qualification Need Type [1]
• Education Bachelor’s degree Bachelor’s degree from a recognized university RQ
• Professional Qualifications Product Management, Project Management, AGILE Practices AA
• Master’s degree Business related AA

• Experience

• Total Minimum Cumulative No of Years’ Experience Required 1
• [1] Need Types are: RQ = Required, AA = Added Advantage