About The Role

Cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 130 offices in 40 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform, cargo-partner ensures

easy cooperation and full transparency throughout the supply chain.

We're looking for a highly skilled and confident candidate who has a passion for success. If you believe you are qualified for the position of Inside Sales / Sales Support, please submit your application with the detailed resume in English by “Apply Now”.

Description of tasks

Coordinate between Sales and other Departments to achieve pre-defined targets
Give full support & solve the problem for assigned customers
Approach customers about our company’s products and services.
Make joint sales visits to customers with sales representatives / account owners occasionally to solicit feedback to improve service level and able to meet customers’ needs
Retain good relationship with existing customers and grow our share of wallet
Approach new customers when assigned
Search for competitive costs from relevant parties to win businesses.
Search for business opportunities to improve company’s net return.
Follow up Sales Strategies and prepare quotation to customers.
To take up additional assignments/tasks as assigned

Daily Operation Jobs

Getting new order/shipment included with instruction from customer and preparing in further operations process
To send overseas the complete instruction for shipment handling.
To keep monitoring, tracking and controlling shipment running on appropriate schedule.
Assist quotation & email correspondence. If any.
To coordinate with both overseas and local customer service & customs team in day-to-day operations.
To expedite shipment run smoothly
To check correction for all shipping document.
Pre-alert sending related documents to customer.
To keep customer updating in their shipment status.
Daily problem solving
Proactively communicate with customer in any problems occurred.
To provide customer professional solution.
To be a contact window person of customer for all concerned matter.
Handle contingency works with sense of urgency and reasonable.
To coordinate with accounting team for monitoring in billing process and all outstanding payment from customers.
Manage, control, develop and maintain the overall corporate with customer engagement.
To ensure customer satisfaction in company service level.

Personal Qualification

Has at least 3 years ' experience in Inside Sales/ Business Development / Sales.
Has experience in Freight Forwarders or Shipping company
Proven track records in professional business development
Strong Customer Service mind
Sales-oriented with operational conscious
Result-oriented and strong in following up
Self-confident with positive attitude
Strong Negotiation skills
Convincing presentation skills in Thai and English .
Dynamic, structured, flexible and ambitious
Self-Motivating
Willingness and ability to travel
Able to work under pressure

Special Knowledge

Freight forwarding industry
Basic computer knowledge / skills in MS Office (Word, Excel, PowerPoint)
FM3000 know-how in related functions.
S.P.O.T. / Salesforce / CRM know-how and ability to demonstrate internally / externally
Fluent in English language

Minimum Education /Qualifications/Experience

Bachelor degree in Major of Sales & Marketing or Major of Logistics Management or equivalent with at least 1 years’ business development/ Sales experience

Company Benefit

Hybrid working (WFH 1 day/week)
Annual Leave 10-12 Days
Birthday Leave
Diligent Pay
Provident Fund
Health Insurance
Staff Outing and New Year Party
Annual Medical check-ups
Dental
Performance Bonus
Incentive
5 working days

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