RN Triage Mental Health

As a Virtual Mental Health Clinician, you will conduct comprehensive mental health assessments, including risk and acuity evaluations, to determine appropriate care pathways. You will work closely with multidisciplinary teams to ensure clients are safely and efficiently connected to the right services and supports.

You will also provide brief therapeutic support, psychoeducation, and guidance to clients, particularly those experiencing distress or crisis, within a structured triage framework.

Requirements: AHPRA Registered Nurse (Division 1) with either a postgraduate Mental Health qualification and 5+ years' Mental Health specialty experience, or 7+ years' specialist Mental Health nursing experience.

Day to day!

• Conduct virtual mental health assessments, including risk and acuity screening
• Triage and prioritise clients based on urgency and clinical need
• Provide brief mental health support, education, and coping strategies
• Coordinate referrals and escalate care where required
• Maintain accurate clinical documentation and collaborate with the multidisciplinary team

Lets talk about you!

You will hold a Bachelor of Nursing with current unrestricted AHPRA registration and 5+ years’ clinical program management experience in primary healthcare. You will have strong Mental Health Nursing experience across intake, triage or crisis intervention, with demonstrated skills in telehealth, mental health assessment, risk management and referral pathways, alongside excellent communication skills and the ability to manage multiple cases independently in a virtual environment.

Why you’ll love working with us!

• Birthday Leave – because you deserve a paid day off to celebrate you 🎉
• Health Perks – 7% off BUPA Private Health Insurance
• 24/7 Support – free mental health & counselling via our EAP
• Salary Packaging – including novated leasing with Smart Group
• Study Support – financial assistance for work-related education
• The Gifting Hub – save on brands like Good Guys, Rebel, Amazon & more 🛍️

To be part of a brand with heart – helping connect people to meaningful work in Australia apply for a role with us today. If you have any questions, please contact Katie Longhurst on  [email hidden]

Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.