Medical Assistant (EG)

About Porch Light Health

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT), Methadone treatment, and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting.

This is a rover position between the following locations: Northglenn, Lakewood, Englewood, and Aurora clinics.

Location: Porch Light Health Clinic / Comprehensive Behavioral Health Clinic in Denver Region, CO

Job Type: Full-Time

• Pay: $19 - 23/hr. (based on education, experience, and location)
• Hours: 40 hours per week, some Saturdays required, may include remote evening patient monitoring (phone calls)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Responsibilities and Duties

As a Medical Assistant at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to:

Booking and Rescheduling Appointments

Coordinate with patients to schedule and reschedule appointments efficiently.

Managing Prior Authorizations

Submit and track insurance prior authorizations to ensure timely treatment for patients.

Patient Monitoring and Communication

Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.

Insurance Liaison

Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.

Provider Communication

Maintain respectful and professional communication with providers and other medical staff.

Clinic Administration

Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.

Clinic Operations

Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.

Patient Education and Support

Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.

Qualifications and Skills

The ideal candidate will possess the following qualifications and skills

Certified Medical Assistant (CMA)

○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable.

Phlebotomy Experience

○ Phlebotomy skills are highly desirable.

Proficiency in Google Suite

○ Comfortable using Google Docs, Sheets, and other Google applications.

Experience with EMR Systems

○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).

Ability to Navigate Multiple Patient Medical Record Platforms

○ Capable of learning and adapting to various patient management systems.

Strong Communication Skills

○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.

Time Management Skills

○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.

Dependability and Reliability

○ Must be reliable, punctual, and willing to travel to multiple rural locations as needed.

Transportation

○ Reliable transportation is required for travel between clinic locations.

Job Requirements

Education

• ○ High school diploma or equivalent.
• ○ Certified Medical Assistant (CMA), or equivalent certification.

Experience

• ○ At least 1 year of experience with EMR systems is preferred.
• ○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
• ○Valid Driver's License

Work Setting

• ○ In-person at the clinic.
• ○ Denver Region Clinics

Work Hours

○ Shifts may differ depending on opening.

○ Typically 8-hour shifts, 40 hours per week.

○ Rotating Saturdays required.

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.