About The Role

Manage and grow a portfolio of existing accounts, ensuring client satisfaction and retention.
Cross-sell and upsell Icertis solutions to expand our footprint within client organizations.
Build and nurture relationships with key stakeholders and CxO-level executives.
Handle customer escalations and provide timely, effective solutions.
Collaborate with the sales team to develop and execute account plans.
Stay updated on industry trends and client needs to identify new business opportunities.
Conduct regular performance reviews and provide feedback to the account management team.
Ensure compliance with company policies and procedures.
Represent Icertis at industry events and conferences.

This is an external listing. JobSpring does not represent or verify the employer. Report this listing

Senior Director Account Management