IT Business Analyst - Finance & Portfolio

Role overview

We are looking for a pragmatic IT Business Analyst with a strong interest in technology cost management, portfolio planning, and data-driven decision-making. You will work alongside IT leaders, product and delivery teams to make technology spend, resource demand, and investment choices more transparent and actionable.

This is a hands-on professional role, ideal for someone who understands how IT is delivered and enjoys turning operational data into clear analysis. You will not be expected to own enterprise-wide finance strategy or manage a team; instead, you will build reliable insight, improve day-to-day processes, and help stakeholders make well-supported decisions.

What you will do

Technology cost and portfolio insight

• Maintain and improve clear views of IT operating costs, project spend, supplier commitments, and key cost drivers.
• Support monthly forecasting, budget tracking, and variance analysis for assigned IT areas.
• Prepare concise dashboards, management information, and decision-support materials for IT stakeholders.
• Help evaluate the cost and capacity implications of new initiatives, cloud services, licences, and technology changes.

IT delivery and process support

• Partner with product managers, delivery leads, and service owners to understand roadmaps, dependencies, and resource needs.
• Translate IT delivery activity into practical data points for budgets, forecasts, and portfolio reporting.
• Improve reporting quality and automate recurring manual tasks where possible, using tools such as Excel, Power BI, ServiceNow, or similar platforms.
• Contribute to sensible governance for purchase orders, vendor renewals, business cases, and investment tracking.

Collaboration

• Work constructively with IT, Finance, Procurement, and external suppliers to resolve data gaps and clarify assumptions.
• Communicate findings in a clear, non-technical way and raise risks or inconsistencies early.
• Build trusted working relationships while staying curious, organised, and solutions-oriented.

What you bring

Essential

• 3-5 years of relevant experience in IT business analysis, IT controlling, technology operations, PMO, service management, or a comparable analytical role.
• A practical understanding of how IT services, software delivery, cloud platforms, vendors, and project or product teams operate.
• Confidence working with numbers and data: budgets, forecasts, cost analysis, capacity plans, or operational performance metrics.
• Strong Excel skills and experience producing clear reports or dashboards; Power BI or similar BI tooling is an advantage.
• A structured, detail-oriented approach and the ability to explain analysis to non-finance and non-technical audiences.
• Professional English; German is an advantage.

Nice to have

• Experience with ServiceNow, ERP or finance systems, cloud cost management, software asset management, or portfolio tooling.
• Familiarity with Agile, DevOps, project delivery, or ITIL service-management practices.
• Experience in a regulated, international, or outsourced IT environment.

What success looks like

• Accurate, timely reporting that helps stakeholders understand spend, commitments, and delivery priorities.
• Improved visibility of technology cost drivers, vendor commitments, and resource demand.
• Forecasts and portfolio data that are consistent, well explained, and easy to use in decisions.

Recurring reporting processes that become simpler, more reliable, and less manual over time.