Customer Services Parts Logistics Engineer

• Receive materials against Purchase Order (PO) / ASN/Pre GVN/TSN & MIPO
• Verify quantity, part number & No of boxes, and documentation
• Coordinate with transporters for unloading.
• Coordinate with Quality team for inspection clearance.
• Handle rejection / damage materials and inform vendors.
• Perform GRN (Goods Receipt Note) in system (SAP / DMS)
• Ensure correct batch, quantity, and storage location entry.
• Maintain accurate system records
• Allocate correct bin location
• Ensure proper material stacking and identification
• Follow FIFO / FEFO standards
• Resolve discrepancies in invoice vs received quantity
• Knowledge of warehouse operations & inventory control
• Experience in SAP MM/WM
• Good understanding of PO creation and Invoice matching.
• Knowledge of barcode / RF scanning systems
• Experience in 3PL/4PL or automobile dealership (DMS)
• Process buyback requests from dealers / branches
• Coordinate return of excess, non-moving, or rejected parts
• Check part number, quantity, and condition of returned items
• Segregate OK / NOT OK / scrap materials
• Maintain records for returns, approvals, and credit notes
• Ensure compliance with audit and SOP guidelines
• Work with dealers, warehouse, finance & Quality team for closure.
• Resolve discrepancies in invoice vs returned quantity/value.
• Proper handling of rejections & returns (credit note)
• Handling of credit note processing for rejected parts.
• Invoice Rules need to handle as per the SPD rules wrt the GST norms.

• All good to accounted as per the GST norms and percentage.
• Manage and co-ordinate with LSP for better efficiency and Productivity in Operations

Claims Management

Drive Quality in Operations

Manpower Handling

• Supervisor and Oversee operations
• Understanding of SOP and bridge process gaps
• Plan and adhere to schedules and targets
• Promote Safety culture
• Dashboards and Power BI know how

• Diploma or Bachelor’s degree in engineering, Supply Chain, Business, or related field with First class.
• 5–10 years of experience in Supply Chain/Parts Business