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Sr. Stakeholder Engagement Specialist

TechSur Solutions · Springfield, VA, United States

Customer SuccessSenior LevelExternal listingfull-time3 days ago

About The Role

Key Responsibilities

  • Build and maintain relationships with HSIN stakeholders across Federal, State, Local, Tribal, Territorial, International, Private Sector, and homeland security mission communities.
  • Develop outreach approaches that equip stakeholders to champion HSIN within and across mission spaces.
  • Coordinate stakeholder meetings, briefings, virtual webinars, workshops, exercises, demonstrations, special events, and ad hoc training sessions.
  • Develop fact sheets, online updates, newsletters, case studies, talking points, briefing decks, stakeholder updates, web copy, and adoption materials.
  • Track stakeholder communications, follow-ups, stakeholder actions, participation, and engagement lifecycle activity in HELM or equivalent Government-approved tools.
  • Support development and maintenance of the HSIN Strategic Stakeholder Engagement Plan, Stakeholder Matrix, Travel Schedule, Event Summaries, Stakeholder Engagement Metric Reports, and Stakeholder Engagement Activity Reports.
  • Provide operational support for exercises, incidents, mission-critical visits, and special events when requested by the Government.

Required / Preferred Qualifications

  • 10+ years in stakeholder engagement, strategic communications, outreach, adoption, change management, customer success, or mission partner engagement.
  • Experience leading stakeholder-facing teams and identifying stakeholder business needs in mission-driven environments.
  • Direct experience supporting DHS Management Directorate or Senior Level Staff/ leaders is REQUIRED.
  • Demonstrated ability to brief senior stakeholders, translate mission needs into engagement actions, and manage stakeholder expectations through consultation and negotiation.
  • Experience supporting DHS, homeland security, national security, emergency management, intelligence, law enforcement, or other mission-focused Federal programs is REQUIRED.
  • Strong writing, facilitation, campaign planning, metrics, relationship-management, and executive communications skills.
  • Familiarity with and/or demonstrated use of HSIN Products/ Product

All your information will be kept confidential according to EEO guidelines.

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